Quitta
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b905a752dc
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create ticket almost done, sadly textarea isn't really helping because can't specify #rows
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2013-07-31 03:31:50 +02:00 |
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Quitta
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3d5b5bd122
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settings finished
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2013-07-31 02:09:21 +02:00 |
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Quitta
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d954553c5d
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settings page is starting to look nice
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2013-07-31 01:19:57 +02:00 |
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Quitta
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bea6735695
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finally got some basic layout starting to look good!
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2013-07-30 20:18:01 +02:00 |
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Quitta
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04bc363743
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working o the basic layout
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2013-07-30 19:13:32 +02:00 |
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Quitta
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6f0d52aabf
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trying to get basic layout done + removed the sidebar + added a scrollbar + the home button needs correct text.
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2013-07-30 17:31:28 +02:00 |
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Quitta
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bda7fdcc9c
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fix for getting client working + possibly auto login for ingame part
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2013-07-30 01:46:56 +02:00 |
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Quitta
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d30ddd44ea
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Merge with default
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2013-07-24 13:14:27 +02:00 |
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Quitta
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4e4ddaaf44
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queue creator works also added a few extra default queues
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2013-07-23 23:38:06 +02:00 |
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Quitta
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341a0877ab
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queue selector written with javascript functionality
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2013-07-23 21:50:39 +02:00 |
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Quitta
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79a6c99b09
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Added another row of info to the show_ticket where the user to whom the ticket is assigned to and also cleaned up the right side, so user can also assign & unassign while browsing a ticket :)
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2013-07-23 03:16:19 +02:00 |
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Quitta
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d8458b2ddd
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when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically!
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2013-07-22 22:58:12 +02:00 |
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Quitta
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0e0f0c0fd6
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updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!
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2013-07-22 20:33:34 +02:00 |
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Quitta
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353865191d
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showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary!
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2013-07-22 18:22:21 +02:00 |
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Quitta
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8a807a6401
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Forward works, though needs refinement! also is shown in ticket info bar
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2013-07-22 14:51:42 +02:00 |
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Quitta
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879882f0e9
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forgot to add tge class
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2013-07-22 13:19:21 +02:00 |
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Quitta
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f583939ab6
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class for forwarding + db update
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2013-07-22 13:19:07 +02:00 |
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Quitta
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92538c3853
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Big Query that makes it possible to see the todo list, also had to fix the assign/unassign
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2013-07-21 17:56:24 +02:00 |
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Quitta
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1be6112aa2
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made the todo queue
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2013-07-21 15:38:22 +02:00 |
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Quitta
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c0a45df44c
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People can assign and unassign to a ticket
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2013-07-21 03:49:31 +02:00 |
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Quitta
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ff7db2a28c
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in the show queue, it also shows the assigned users name :)
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2013-07-20 14:45:05 +02:00 |
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Quitta
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d1fe49fc7b
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base class for assigned added
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2013-07-20 13:19:14 +02:00 |
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Quitta
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350b78f55e
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forgot to push the time-format in config file update! :)
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2013-07-20 01:04:20 +02:00 |
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Quitta
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9e86017a65
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fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
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2013-07-19 23:36:34 +02:00 |
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Quitta
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16fa7aa7dc
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Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
Also made it possible for admins to edit roles directly in the userlist.
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2013-07-19 16:30:58 +02:00 |
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Quitta
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19721376a7
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Admins/Mods can post hidden replies!
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2013-07-19 15:59:39 +02:00 |
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Quitta
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5608185e1d
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Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups!
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2013-07-19 11:56:39 +02:00 |
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Quitta
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e7f83761ec
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Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!
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2013-07-19 03:05:12 +02:00 |
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Quitta
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76a3a66c89
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fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway
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2013-07-19 00:37:47 +02:00 |
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Quitta
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cb9289f09c
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made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist
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2013-07-19 00:12:29 +02:00 |
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Quitta
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5033e45c6a
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refactored to admin/mod + changed install file + added mod menu
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2013-07-18 21:12:03 +02:00 |
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Quitta
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9922c9e60a
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found the @#!$& bug, why on earth did I comment that in the past <,<
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2013-07-18 15:52:03 +02:00 |
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Quitta
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f4b8ed12a0
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changed system to mod/admin permissions, though there's still a bug in show_ticket
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2013-07-18 12:43:33 +02:00 |
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Quitta
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74a4ed88a2
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Deletion of support_groups is possible, on delete cascade is pretty cool :D
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2013-07-16 17:43:55 +02:00 |
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Quitta
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f59af9ae4f
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Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
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2013-07-16 16:43:58 +02:00 |
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Quitta
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c45d4a7a3b
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changed layout a bit, this seems better! :)
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2013-07-16 05:47:31 +02:00 |
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Quitta
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66f2b00f60
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It's now possible to add someone to a support group
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2013-07-16 04:58:54 +02:00 |
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Quitta
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4f881e9395
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Show single group and there users almost done
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2013-07-15 21:18:51 +02:00 |
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Quitta
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4cb1b633a2
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support group class added + list of support groups added!
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2013-07-15 17:29:19 +02:00 |
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Quitta
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77ef51b759
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Updated database and sql model added support group and insupportgroup
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2013-07-14 23:40:24 +02:00 |
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Quitta
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668be7f1ab
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# ticket queues, though moving away from this approach
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2013-07-14 22:33:09 +02:00 |
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Quitta
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089830c59e
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ticket queue base added
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2013-07-14 16:38:36 +02:00 |
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Quitta
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781add24c0
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small fix to make it run on my server
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2013-07-14 03:05:13 +02:00 |
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Quitta
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5c0685a071
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Show single replies works, though the code for it is a bit ugly, have to refactor that though
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2013-07-13 23:18:49 +02:00 |
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Quitta
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60508847eb
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show time elapsed as tooltip, which could be handy, started making the show_reply.tpl
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2013-07-13 18:04:40 +02:00 |
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Quitta
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c539aac7df
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don't show the textarea for reply when ticket is closed.
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2013-07-13 17:11:54 +02:00 |
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Quitta
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4c8aa5b128
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use language ini files to select correct log thing
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2013-07-13 16:41:52 +02:00 |
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Quitta
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ffb3499bdb
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Show the logs in show_ticket_log
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2013-07-13 03:46:15 +02:00 |
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Quitta
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578e8d7b3f
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started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function
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2013-07-12 20:10:17 +02:00 |
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Quitta
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f310f87658
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added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc
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2013-07-12 19:43:33 +02:00 |
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