2013-07-10 00:41:21 +00:00
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{block name=content}
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<div class="row-fluid sortable ui-sortable">
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2013-07-11 00:39:52 +00:00
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<div class="box span9">
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2013-07-10 00:41:21 +00:00
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<div class="box-header well" data-original-title="">
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2013-07-10 20:40:01 +00:00
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<h2><i class="icon-tags"></i> {$t_title}[ID#{$ticket_tId}] </h2>
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2013-07-10 00:41:21 +00:00
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<div class="box-icon">
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<a href="#" class="btn btn-minimize btn-round"><i class="icon-chevron-up"></i></a>
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<a href="#" class="btn btn-close btn-round"><i class="icon-remove"></i></a>
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</div>
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</div>
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<div class="box-content">
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<div class="row-fluid">
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2013-07-10 18:46:26 +00:00
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<legend>{$title}: {$ticket_title} </legend>
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2013-07-11 00:39:52 +00:00
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<table class="table" >
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2013-07-10 00:41:21 +00:00
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<tbody>
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{foreach from=$ticket_replies item=reply}
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2013-07-11 00:39:52 +00:00
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<tr {if $reply.permission eq '2'} style="background-color:rgb(242, 222, 222);{/if}">
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2013-07-10 00:41:21 +00:00
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<td>
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2013-07-10 20:40:01 +00:00
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<p><span class="label label-info"><i class="icon-tag icon-white"></i> [ID#{$reply.tReplyId}] {$reply.timestamp}</span>
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{if $reply.permission eq '1'}
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<!-- <span class="label label-important"><strong></i>[User]:</strong></span>-->
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{else if $reply.permission eq '2'}
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<span class="label label-important"><strong><i class="icon-star icon-white"></i>[CSR]</strong></span>
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{/if}
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2013-07-11 00:39:52 +00:00
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<span class="label label-warning"><strong><i class="icon-user icon-white"></i>{if isset($isAdmin) and $isAdmin eq "TRUE"} <a href="index.php?page=show_user&id={$reply.authorExtern}"><font color="white">{$reply.author}</font>{else}{$reply.author} {/if}</a></strong></span></p>
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2013-07-10 07:44:45 +00:00
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<p><pre>{$reply.replyContent}</pre></p>
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2013-07-10 00:41:21 +00:00
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</td>
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</tr>
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{/foreach}
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<tr>
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<td>
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2013-07-10 11:05:05 +00:00
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<form id="reply" class="form-vertical" method="post" action="index.php">
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2013-07-10 18:46:26 +00:00
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<legend>{$t_reply}:</legend>
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2013-07-10 00:41:21 +00:00
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<div class="control-group">
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2013-07-10 18:46:26 +00:00
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<label class="control-label">{$t_fill}</label>
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2013-07-10 00:41:21 +00:00
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<div class="controls">
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<div class="input-prepend">
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2013-07-10 08:10:02 +00:00
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<textarea rows="6" class="span12" id="Content" name="Content"></textarea>
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2013-07-10 00:41:21 +00:00
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</div>
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</div>
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</div>
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2013-07-11 00:39:52 +00:00
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{if isset($isAdmin) and $isAdmin eq "TRUE"}
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<div class="control-group">
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<label class="control-label">Change Status to</label>
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<div class="controls">
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<select name="ChangeStatus">
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{foreach from=$statusList key=k item=v}
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<option value="{$k}">{$v}</option>
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{/foreach}
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</select>
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</div>
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</div>
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{/if}
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2013-07-10 18:46:26 +00:00
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<input type="hidden" name="function" value="reply_on_ticket">
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<input type="hidden" name="ticket_id" value="{$ticket_id}">
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2013-07-10 08:10:02 +00:00
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<div class="control-group">
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<label class="control-label"></label>
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<div class="controls">
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2013-07-10 18:46:26 +00:00
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<button type="submit" class="btn btn-primary" >{$t_send}</button>
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2013-07-10 08:10:02 +00:00
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</div>
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</div>
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2013-07-10 11:05:05 +00:00
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</form>
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2013-07-10 00:41:21 +00:00
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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</div><!--/span-->
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</div><!--/row-->
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{/block}
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