{block name=content}

{$t_title}[ID#{$ticket_tId}]

{$title}: {$ticket_title} {foreach from=$ticket_replies item=reply} {/foreach}

[ID#{$reply.tReplyId}] {$reply.timestamp} {if $reply.permission eq '1'} {else if $reply.permission eq '2'} [CSR] {/if} {if isset($isAdmin) and $isAdmin eq "TRUE"} {$reply.author}{else}{$reply.author} {/if}

{$reply.replyContent}

{$t_reply}:
{if isset($isAdmin) and $isAdmin eq "TRUE"}
{/if}
{/block}