Commit graph

118 commits

Author SHA1 Message Date
Quitta
69192712a0 made 3 options for incomming mail: reply on ticket, new ticket and nothing related to that. When it's nothing related to that the mail will stay in the mailbox untill it get's manually read and deleted!
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branch : quitta-gsoc-2013
2013-08-17 19:07:00 +02:00
Quitta
483045c613 creating new tickets over email works
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branch : quitta-gsoc-2013
2013-08-17 03:06:22 +02:00
Quitta
2a02f35ae8 Hanle multiple mailaccounts
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branch : quitta-gsoc-2013
2013-08-16 22:24:11 +02:00
Quitta
8262febe32 sending mail with supportgroup ID is possible
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branch : quitta-gsoc-2013
2013-08-16 21:43:39 +02:00
Quitta
fb7254c018 Functionality to modify mailsettings of a support group.
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branch : quitta-gsoc-2013
2013-08-16 05:37:38 +02:00
Quitta
80ee498951 add email related stuff to support groups
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branch : quitta-gsoc-2013
2013-08-16 03:40:59 +02:00
Quitta
370653b11c ticket mail system basis works
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branch : quitta-gsoc-2013
2013-08-13 17:16:43 +02:00
Quitta
328351a4c5 ticket hanling function added
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branch : quitta-gsoc-2013
2013-08-12 23:56:58 +02:00
Quitta
987d5943c3 not sure if I should keep the task creation or not, will ask Botanic tomorrow
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branch : quitta-gsoc-2013
2013-08-12 05:14:00 +02:00
Quitta
4478ad115d ready to do the imap part
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branch : quitta-gsoc-2013
2013-08-12 01:11:48 +02:00
Quitta
e058a475f9 basis seems to run in terminal, however mail() doesn't work yet
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branch : quitta-gsoc-2013
2013-08-11 03:55:07 +02:00
Quitta
8ee02d9380 ready for testing the send mail functionality :)
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branch : quitta-gsoc-2013
2013-08-11 02:29:31 +02:00
Quitta
68a230f4ef updates to the mail_handler
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branch : quitta-gsoc-2013
2013-08-10 13:59:36 +02:00
Quitta
b05f34ac13 added mail_handler class (from Botanic) still needs to be reworked + added show queue template
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branch : quitta-gsoc-2013
2013-08-10 01:46:21 +02:00
Quitta
34a800542f more elements per page!
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branch : quitta-gsoc-2013
2013-08-06 06:07:49 +02:00
Quitta
1d68d8a781 I think I'm done refactoring the queues
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branch : quitta-gsoc-2013
2013-08-06 01:00:17 +02:00
Quitta
ef05fdda7c refactor queue's part 1
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branch : quitta-gsoc-2013
2013-08-05 22:35:22 +02:00
Quitta
99ad1504e3 refactoring webusers.php
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branch : quitta-gsoc-2013
2013-08-05 17:31:36 +02:00
Quitta
7e4a24bac8 pagination seems to work! :)
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branch : quitta-gsoc-2013
2013-08-05 05:27:19 +02:00
Quitta
845da81ad4 generic pagination with debugging for testing it atm
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branch : quitta-gsoc-2013
2013-08-05 04:37:20 +02:00
Quitta
9a2ff7c7d0 Pagination class added, not tested yet :D
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branch : quitta-gsoc-2013
2013-08-04 20:27:07 +02:00
Quitta
f5ef22914f color scheme configuration with colors loaed from ingame_layout.ini
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branch : quitta-gsoc-2013
2013-08-03 05:00:39 +02:00
Quitta
8e7bbb2e62 fixed assigning/unassigning and sending empty messages
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branch : quitta-gsoc-2013
2013-08-03 04:00:41 +02:00
Quitta
7ee2ce596f log + reply ingame page
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branch : quitta-gsoc-2013
2013-08-02 19:43:43 +02:00
Quitta
2d1a07c787 added db parameter to the syncing
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branch : quitta-gsoc-2013
2013-08-01 18:20:40 +02:00
DJanssens
c6040d2853 autologin works
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branch : quitta-gsoc-2013
2013-07-31 15:08:35 -07:00
Quitta
a2e69be7d7 trying to get basic layout done + removed the sidebar + added a scrollbar + the home button needs correct text.
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branch : quitta-gsoc-2013
2013-07-30 17:31:28 +02:00
Quitta
12baee2fcf fix for getting client working + possibly auto login for ingame part
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branch : quitta-gsoc-2013
2013-07-30 01:46:56 +02:00
Quitta
b12f630077 queue creator works also added a few extra default queues
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branch : quitta-gsoc-2013
2013-07-23 23:38:06 +02:00
Quitta
7fba0cab1c when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically!
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branch : quitta-gsoc-2013
2013-07-22 22:58:12 +02:00
Quitta
6887ee889e updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!
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branch : quitta-gsoc-2013
2013-07-22 20:33:34 +02:00
Quitta
63666aef9b showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary!
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branch : quitta-gsoc-2013
2013-07-22 18:22:21 +02:00
Quitta
d140af612e Forward works, though needs refinement! also is shown in ticket info bar
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branch : quitta-gsoc-2013
2013-07-22 14:51:42 +02:00
Quitta
3e5568e760 forgot to add tge class
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branch : quitta-gsoc-2013
2013-07-22 13:19:21 +02:00
Quitta
e9853f3262 Big Query that makes it possible to see the todo list, also had to fix the assign/unassign
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branch : quitta-gsoc-2013
2013-07-21 17:56:24 +02:00
Quitta
46f2ad2274 made the todo queue
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branch : quitta-gsoc-2013
2013-07-21 15:38:22 +02:00
Quitta
fdef0d55dc People can assign and unassign to a ticket
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branch : quitta-gsoc-2013
2013-07-21 03:49:31 +02:00
Quitta
8f38980a00 in the show queue, it also shows the assigned users name :)
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branch : quitta-gsoc-2013
2013-07-20 14:45:05 +02:00
Quitta
6d8a79da5a base class for assigned added
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branch : quitta-gsoc-2013
2013-07-20 13:19:14 +02:00
Quitta
f41c9ab65e forgot to push the time-format in config file update! :)
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branch : quitta-gsoc-2013
2013-07-20 01:04:20 +02:00
Quitta
9d90043a76 fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
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branch : quitta-gsoc-2013
2013-07-19 23:36:34 +02:00
Quitta
f922b14e30 Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
Also made it possible for admins to edit roles directly in the userlist.

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branch : quitta-gsoc-2013
2013-07-19 16:30:58 +02:00
Quitta
19e26b93a9 Admins/Mods can post hidden replies!
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branch : quitta-gsoc-2013
2013-07-19 15:59:39 +02:00
Quitta
895604e6ac Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!
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branch : quitta-gsoc-2013
2013-07-19 03:05:12 +02:00
Quitta
a9cfd48df9 refactored to admin/mod + changed install file + added mod menu
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branch : quitta-gsoc-2013
2013-07-18 21:12:03 +02:00
Quitta
b1836e7944 changed system to mod/admin permissions, though there's still a bug in show_ticket
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branch : quitta-gsoc-2013
2013-07-18 12:43:33 +02:00
Quitta
be65b89d86 Deletion of support_groups is possible, on delete cascade is pretty cool :D
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branch : quitta-gsoc-2013
2013-07-16 17:43:55 +02:00
Quitta
2410160c63 Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
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branch : quitta-gsoc-2013
2013-07-16 16:43:58 +02:00
Quitta
465c9c531a It's now possible to add someone to a support group
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branch : quitta-gsoc-2013
2013-07-16 04:58:54 +02:00
Quitta
ac5c8378bc Show single group and there users almost done
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branch : quitta-gsoc-2013
2013-07-15 21:18:51 +02:00