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Author	SHA1	Message	Date
kaetemi	993b450ee9	Use tags for pacs prim export	2013-07-24 20:51:38 +02:00
kaetemi	d660f1d92e	EOL	2013-07-24 20:51:26 +02:00
kervala	e367d76b93	Fixed: lua_open() doesn't exist with Lua 5.2	2013-07-24 18:47:50 +02:00
kervala	f514946dfd	Fixed: Compilation in 64 bits with Windows SDK 8.0 (patch provided by StudioEtrange)	2013-07-24 18:47:04 +02:00
Quitta	d30ddd44ea	Merge with default	2013-07-24 13:14:27 +02:00
Quitta	4e4ddaaf44	queue creator works also added a few extra default queues	2013-07-23 23:38:06 +02:00
Quitta	341a0877ab	queue selector written with javascript functionality	2013-07-23 21:50:39 +02:00
Quitta	79a6c99b09	Added another row of info to the show_ticket where the user to whom the ticket is assigned to and also cleaned up the right side, so user can also assign & unassign while browsing a ticket :)	2013-07-23 03:16:19 +02:00
Quitta	d8458b2ddd	when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically!	2013-07-22 22:58:12 +02:00
Quitta	0e0f0c0fd6	updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!	2013-07-22 20:33:34 +02:00
Quitta	353865191d	showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary!	2013-07-22 18:22:21 +02:00
Quitta	8a807a6401	Forward works, though needs refinement! also is shown in ticket info bar	2013-07-22 14:51:42 +02:00
Quitta	879882f0e9	forgot to add tge class	2013-07-22 13:19:21 +02:00
Quitta	f583939ab6	class for forwarding + db update	2013-07-22 13:19:07 +02:00
Quitta	92538c3853	Big Query that makes it possible to see the todo list, also had to fix the assign/unassign	2013-07-21 17:56:24 +02:00
Quitta	1be6112aa2	made the todo queue	2013-07-21 15:38:22 +02:00
Quitta	c0a45df44c	People can assign and unassign to a ticket	2013-07-21 03:49:31 +02:00
Quitta	ff7db2a28c	in the show queue, it also shows the assigned users name :)	2013-07-20 14:45:05 +02:00
Quitta	d1fe49fc7b	base class for assigned added	2013-07-20 13:19:14 +02:00
Quitta	350b78f55e	forgot to push the time-format in config file update! :)	2013-07-20 01:04:20 +02:00
Quitta	9e86017a65	fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess	2013-07-19 23:36:34 +02:00
kaetemi	cbe1872eb8	Merge with default	2013-07-19 18:12:08 +02:00
kaetemi	18f9a7b8f1	Some necessary ryzom tools did not build when client and server were unchecked	2013-07-19 18:11:31 +02:00
Quitta	16fa7aa7dc	Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy. ... Also made it possible for admins to edit roles directly in the userlist.	2013-07-19 16:30:58 +02:00
Quitta	19721376a7	Admins/Mods can post hidden replies!	2013-07-19 15:59:39 +02:00
kaetemi	a7970b17ac	Merge with default	2013-07-19 15:38:49 +02:00
kaetemi	07a9d9aa0f	Fix a divide-by-zero crash in the 3ds Max plugins on really fast PCs	2013-07-19 15:37:25 +02:00
kaetemi	efaf25fd95	Merge with default	2013-07-19 14:10:07 +02:00
Quitta	5608185e1d	Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups!	2013-07-19 11:56:39 +02:00
Quitta	e7f83761ec	Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!	2013-07-19 03:05:12 +02:00
Quitta	76a3a66c89	fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway	2013-07-19 00:37:47 +02:00
Quitta	cb9289f09c	made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist	2013-07-19 00:12:29 +02:00
kaetemi	f039c22f0c	Merge with default	2013-07-18 23:05:25 +02:00
Quitta	5033e45c6a	refactored to admin/mod + changed install file + added mod menu	2013-07-18 21:12:03 +02:00
Quitta	9922c9e60a	found the @#!$& bug, why on earth did I comment that in the past <,<	2013-07-18 15:52:03 +02:00
Quitta	f4b8ed12a0	changed system to mod/admin permissions, though there's still a bug in show_ticket	2013-07-18 12:43:33 +02:00
Quitta	74a4ed88a2	Deletion of support_groups is possible, on delete cascade is pretty cool :D	2013-07-16 17:43:55 +02:00
Quitta	f59af9ae4f	Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!	2013-07-16 16:43:58 +02:00
Quitta	c45d4a7a3b	changed layout a bit, this seems better! :)	2013-07-16 05:47:31 +02:00
Quitta	66f2b00f60	It's now possible to add someone to a support group	2013-07-16 04:58:54 +02:00
Quitta	4f881e9395	Show single group and there users almost done	2013-07-15 21:18:51 +02:00
Quitta	4cb1b633a2	support group class added + list of support groups added!	2013-07-15 17:29:19 +02:00
Quitta	77ef51b759	Updated database and sql model added support group and insupportgroup	2013-07-14 23:40:24 +02:00
Quitta	668be7f1ab	# ticket queues, though moving away from this approach	2013-07-14 22:33:09 +02:00
Quitta	089830c59e	ticket queue base added	2013-07-14 16:38:36 +02:00
Quitta	781add24c0	small fix to make it run on my server	2013-07-14 03:05:13 +02:00
Quitta	5c0685a071	Show single replies works, though the code for it is a bit ugly, have to refactor that though	2013-07-13 23:18:49 +02:00
Quitta	60508847eb	show time elapsed as tooltip, which could be handy, started making the show_reply.tpl	2013-07-13 18:04:40 +02:00
Quitta	c539aac7df	don't show the textarea for reply when ticket is closed.	2013-07-13 17:11:54 +02:00
Quitta	4c8aa5b128	use language ini files to select correct log thing	2013-07-13 16:41:52 +02:00