Quitta
3c1d74045e
added function that imports the users from the nel db into the ams/ticket_user
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--HG--
branch : quitta-gsoc-2013
2013-09-15 19:15:17 +02:00
Quitta
1b9f09bc52
Added more documentations, this time also the inc/func files are documented and changed the doxygen config file with the help of Botanic
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--HG--
branch : quitta-gsoc-2013
2013-09-14 00:39:03 +02:00
Quitta
580aa3c775
Added the doxygen generated pages + config file in ryzom/tools/server/ryzom_ams_docs
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--HG--
branch : quitta-gsoc-2013
2013-09-13 00:27:49 +02:00
Quitta
a0d8902d13
Added CreatePermissions + handling it while syncing + changed image path to refer to the image locations dir + other fixes
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--HG--
branch : quitta-gsoc-2013
2013-09-09 23:30:45 +02:00
Quitta
8d8f53b2f2
Biggest push ever! :D Kinda made it possible to only need a few files in the inc/func of the drupal module, all others can be copied of the www version
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--HG--
branch : quitta-gsoc-2013
2013-09-09 03:47:32 +02:00
Quitta
a7cce8b94e
Soem fixes + also using the createPermissions() function of the module atm!
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--HG--
branch : quitta-gsoc-2013
2013-09-08 22:49:39 +02:00
Quitta
d583b2cd8e
Ingame version works now too more or less
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--HG--
branch : quitta-gsoc-2013
2013-09-07 04:12:47 +02:00
Quitta
4f2219eb7a
started working on the module + small addition
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--HG--
branch : quitta-gsoc-2013
2013-09-02 04:15:18 +02:00
Quitta
29b5876162
small bug fix
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--HG--
branch : quitta-gsoc-2013
2013-09-01 18:15:41 +02:00
Quitta
3dc513e868
ingame dashboard also fixed!
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--HG--
branch : quitta-gsoc-2013
2013-08-29 22:19:37 +02:00
Quitta
af6c57ff52
dashboard added that shows the newest ticket, the amount of tickets in your todo list and tickets waiting on YOUR response
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--HG--
branch : quitta-gsoc-2013
2013-08-29 05:01:47 +02:00
Quitta
9647d6ec8f
added images in the ingame part, added config properties & fixed time bug in queues page
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--HG--
branch : quitta-gsoc-2013
2013-08-29 02:08:05 +02:00
Quitta
a19e833772
Fancified outgame show info page and made ingame info page
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--HG--
branch : quitta-gsoc-2013
2013-08-28 22:24:47 +02:00
Quitta
75b645264d
ticket showing works outgame, but needs fancyfying :D
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--HG--
branch : quitta-gsoc-2013
2013-08-28 05:31:06 +02:00
Quitta
3790739f49
updated, stroing to the db seems to work!
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--HG--
branch : quitta-gsoc-2013
2013-08-28 02:24:08 +02:00
Quitta
54d71fd26d
ticket_info class almost done
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--HG--
branch : quitta-gsoc-2013
2013-08-27 19:08:10 +02:00
Quitta
70732ffd42
rewrote language handling + language is now stored in the db and the value is based on the users language flag clicked (or default) or the ingame language
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--HG--
branch : quitta-gsoc-2013
2013-08-25 06:27:44 +02:00
Quitta
3bebfe4492
put mail cron related debug info into a log file specified in config.php
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--HG--
branch : quitta-gsoc-2013
2013-08-20 04:33:23 +02:00
Quitta
ebce7ae90c
fixing a lot of mail bug problems
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--HG--
branch : quitta-gsoc-2013
2013-08-20 02:08:12 +02:00
Quitta
d1c1740741
Added encryption by using the openSSL functionality to encrypt the email passwords in the db
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--HG--
branch : quitta-gsoc-2013
2013-08-19 20:22:01 +02:00
Quitta
5174764f2d
Users can specify if they want to receive or dont want to receive tickt updates!
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--HG--
branch : quitta-gsoc-2013
2013-08-19 00:02:55 +02:00
Quitta
f0f08fc374
fixed dirty error in queue's that didn't allow me to assing/unassign after creating a queue
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--HG--
branch : quitta-gsoc-2013
2013-08-18 03:39:35 +02:00
Quitta
ba2c506120
response is being sent from the correct support group atm
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--HG--
branch : quitta-gsoc-2013
2013-08-18 02:17:02 +02:00
Quitta
69192712a0
made 3 options for incomming mail: reply on ticket, new ticket and nothing related to that. When it's nothing related to that the mail will stay in the mailbox untill it get's manually read and deleted!
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--HG--
branch : quitta-gsoc-2013
2013-08-17 19:07:00 +02:00
Quitta
483045c613
creating new tickets over email works
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--HG--
branch : quitta-gsoc-2013
2013-08-17 03:06:22 +02:00
Quitta
2a02f35ae8
Hanle multiple mailaccounts
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--HG--
branch : quitta-gsoc-2013
2013-08-16 22:24:11 +02:00
Quitta
8262febe32
sending mail with supportgroup ID is possible
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--HG--
branch : quitta-gsoc-2013
2013-08-16 21:43:39 +02:00
Quitta
fb7254c018
Functionality to modify mailsettings of a support group.
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--HG--
branch : quitta-gsoc-2013
2013-08-16 05:37:38 +02:00
Quitta
80ee498951
add email related stuff to support groups
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--HG--
branch : quitta-gsoc-2013
2013-08-16 03:40:59 +02:00
Quitta
370653b11c
ticket mail system basis works
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--HG--
branch : quitta-gsoc-2013
2013-08-13 17:16:43 +02:00
Quitta
328351a4c5
ticket hanling function added
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--HG--
branch : quitta-gsoc-2013
2013-08-12 23:56:58 +02:00
Quitta
987d5943c3
not sure if I should keep the task creation or not, will ask Botanic tomorrow
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--HG--
branch : quitta-gsoc-2013
2013-08-12 05:14:00 +02:00
Quitta
4478ad115d
ready to do the imap part
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--HG--
branch : quitta-gsoc-2013
2013-08-12 01:11:48 +02:00
Quitta
e058a475f9
basis seems to run in terminal, however mail() doesn't work yet
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--HG--
branch : quitta-gsoc-2013
2013-08-11 03:55:07 +02:00
Quitta
8ee02d9380
ready for testing the send mail functionality :)
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--HG--
branch : quitta-gsoc-2013
2013-08-11 02:29:31 +02:00
Quitta
68a230f4ef
updates to the mail_handler
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--HG--
branch : quitta-gsoc-2013
2013-08-10 13:59:36 +02:00
Quitta
b05f34ac13
added mail_handler class (from Botanic) still needs to be reworked + added show queue template
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--HG--
branch : quitta-gsoc-2013
2013-08-10 01:46:21 +02:00
Quitta
9318776e85
userlist ingame works + fixed a bug in demoting/promoting users with roles, which was looking at the wrong id
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--HG--
branch : quitta-gsoc-2013
2013-08-06 04:31:01 +02:00
Quitta
1d68d8a781
I think I'm done refactoring the queues
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--HG--
branch : quitta-gsoc-2013
2013-08-06 01:00:17 +02:00
Quitta
ef05fdda7c
refactor queue's part 1
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--HG--
branch : quitta-gsoc-2013
2013-08-05 22:35:22 +02:00
Quitta
91e758c1ee
userlist works with pagination
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--HG--
branch : quitta-gsoc-2013
2013-08-05 21:12:58 +02:00
Quitta
99ad1504e3
refactoring webusers.php
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--HG--
branch : quitta-gsoc-2013
2013-08-05 17:31:36 +02:00
Quitta
5b4c13f8d3
renamed libuserlist to syncing, which is more appropriate, also made pagination work! so Now I can start to use it ingame too!
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--HG--
branch : quitta-gsoc-2013
2013-08-05 05:37:18 +02:00
Quitta
7e4a24bac8
pagination seems to work! :)
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--HG--
branch : quitta-gsoc-2013
2013-08-05 05:27:19 +02:00
Quitta
845da81ad4
generic pagination with debugging for testing it atm
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--HG--
branch : quitta-gsoc-2013
2013-08-05 04:37:20 +02:00
Quitta
f5ef22914f
color scheme configuration with colors loaed from ingame_layout.ini
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--HG--
branch : quitta-gsoc-2013
2013-08-03 05:00:39 +02:00
Quitta
8e7bbb2e62
fixed assigning/unassigning and sending empty messages
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--HG--
branch : quitta-gsoc-2013
2013-08-03 04:00:41 +02:00
Quitta
7ee2ce596f
log + reply ingame page
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--HG--
branch : quitta-gsoc-2013
2013-08-02 19:43:43 +02:00
Quitta
2d1a07c787
added db parameter to the syncing
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--HG--
branch : quitta-gsoc-2013
2013-08-01 18:20:40 +02:00
DJanssens
c6040d2853
autologin works
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--HG--
branch : quitta-gsoc-2013
2013-07-31 15:08:35 -07:00
Quitta
ca769bf24b
login.tpl hided between my not yet pushed files! You evil login.tpl :D that might fix the auto login problem
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--HG--
branch : quitta-gsoc-2013
2013-07-31 22:38:47 +02:00
Quitta
40883e8afc
Merge
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--HG--
branch : quitta-gsoc-2013
2013-07-31 22:29:09 +02:00
Quitta
4dba2a11cf
change home button
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--HG--
branch : quitta-gsoc-2013
2013-07-31 22:27:59 +02:00
DJanssens
2f8d97ae3b
test
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--HG--
branch : quitta-gsoc-2013
2013-07-31 13:03:12 -07:00
Quitta
c42c667827
made the config file more general + seemed some simple <br>'s in the textarea solved it! thank you mr wireshark!
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--HG--
branch : quitta-gsoc-2013
2013-07-31 16:09:39 +02:00
Quitta
12baee2fcf
fix for getting client working + possibly auto login for ingame part
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--HG--
branch : quitta-gsoc-2013
2013-07-30 01:46:56 +02:00
Quitta
b12f630077
queue creator works also added a few extra default queues
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--HG--
branch : quitta-gsoc-2013
2013-07-23 23:38:06 +02:00
Quitta
722795b5d2
queue selector written with javascript functionality
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--HG--
branch : quitta-gsoc-2013
2013-07-23 21:50:39 +02:00
Quitta
0410b104c1
Added another row of info to the show_ticket where the user to whom the ticket is assigned to and also cleaned up the right side, so user can also assign & unassign while browsing a ticket :)
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--HG--
branch : quitta-gsoc-2013
2013-07-23 03:16:19 +02:00
Quitta
6887ee889e
updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!
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--HG--
branch : quitta-gsoc-2013
2013-07-22 20:33:34 +02:00
Quitta
63666aef9b
showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary!
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--HG--
branch : quitta-gsoc-2013
2013-07-22 18:22:21 +02:00
Quitta
d140af612e
Forward works, though needs refinement! also is shown in ticket info bar
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--HG--
branch : quitta-gsoc-2013
2013-07-22 14:51:42 +02:00
Quitta
178d59caac
class for forwarding + db update
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--HG--
branch : quitta-gsoc-2013
2013-07-22 13:19:07 +02:00
Quitta
e9853f3262
Big Query that makes it possible to see the todo list, also had to fix the assign/unassign
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--HG--
branch : quitta-gsoc-2013
2013-07-21 17:56:24 +02:00
Quitta
46f2ad2274
made the todo queue
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--HG--
branch : quitta-gsoc-2013
2013-07-21 15:38:22 +02:00
Quitta
fdef0d55dc
People can assign and unassign to a ticket
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--HG--
branch : quitta-gsoc-2013
2013-07-21 03:49:31 +02:00
Quitta
8f38980a00
in the show queue, it also shows the assigned users name :)
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--HG--
branch : quitta-gsoc-2013
2013-07-20 14:45:05 +02:00
Quitta
f41c9ab65e
forgot to push the time-format in config file update! :)
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--HG--
branch : quitta-gsoc-2013
2013-07-20 01:04:20 +02:00
Quitta
9d90043a76
fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
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--HG--
branch : quitta-gsoc-2013
2013-07-19 23:36:34 +02:00
Quitta
f922b14e30
Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
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Also made it possible for admins to edit roles directly in the userlist.
--HG--
branch : quitta-gsoc-2013
2013-07-19 16:30:58 +02:00
Quitta
19e26b93a9
Admins/Mods can post hidden replies!
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--HG--
branch : quitta-gsoc-2013
2013-07-19 15:59:39 +02:00
Quitta
72d3925b20
Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups!
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--HG--
branch : quitta-gsoc-2013
2013-07-19 11:56:39 +02:00
Quitta
895604e6ac
Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!
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--HG--
branch : quitta-gsoc-2013
2013-07-19 03:05:12 +02:00
Quitta
532732a925
fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway
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--HG--
branch : quitta-gsoc-2013
2013-07-19 00:37:47 +02:00
Quitta
e170bff5bc
made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist
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--HG--
branch : quitta-gsoc-2013
2013-07-19 00:12:29 +02:00
Quitta
a9cfd48df9
refactored to admin/mod + changed install file + added mod menu
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--HG--
branch : quitta-gsoc-2013
2013-07-18 21:12:03 +02:00
Quitta
32ac588a9b
found the @#!$& bug, why on earth did I comment that in the past <,<
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--HG--
branch : quitta-gsoc-2013
2013-07-18 15:52:03 +02:00
Quitta
b1836e7944
changed system to mod/admin permissions, though there's still a bug in show_ticket
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--HG--
branch : quitta-gsoc-2013
2013-07-18 12:43:33 +02:00
Quitta
be65b89d86
Deletion of support_groups is possible, on delete cascade is pretty cool :D
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--HG--
branch : quitta-gsoc-2013
2013-07-16 17:43:55 +02:00
Quitta
2410160c63
Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
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--HG--
branch : quitta-gsoc-2013
2013-07-16 16:43:58 +02:00
Quitta
6e9f53b23d
changed layout a bit, this seems better! :)
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--HG--
branch : quitta-gsoc-2013
2013-07-16 05:47:31 +02:00
Quitta
465c9c531a
It's now possible to add someone to a support group
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--HG--
branch : quitta-gsoc-2013
2013-07-16 04:58:54 +02:00
Quitta
ac5c8378bc
Show single group and there users almost done
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--HG--
branch : quitta-gsoc-2013
2013-07-15 21:18:51 +02:00
Quitta
8d08ff0db0
support group class added + list of support groups added!
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--HG--
branch : quitta-gsoc-2013
2013-07-15 17:29:19 +02:00
Quitta
c8607d29cd
Updated database and sql model added support group and insupportgroup
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--HG--
branch : quitta-gsoc-2013
2013-07-14 23:40:24 +02:00
Quitta
5a8f45f88c
# ticket queues, though moving away from this approach
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--HG--
branch : quitta-gsoc-2013
2013-07-14 22:33:09 +02:00
Quitta
b64d27a427
ticket queue base added
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--HG--
branch : quitta-gsoc-2013
2013-07-14 16:38:36 +02:00
Quitta
6f43d4f003
Show single replies works, though the code for it is a bit ugly, have to refactor that though
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--HG--
branch : quitta-gsoc-2013
2013-07-13 23:18:49 +02:00
Quitta
c1b7915219
show time elapsed as tooltip, which could be handy, started making the show_reply.tpl
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--HG--
branch : quitta-gsoc-2013
2013-07-13 18:04:40 +02:00
Quitta
26faa286bf
don't show the textarea for reply when ticket is closed.
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--HG--
branch : quitta-gsoc-2013
2013-07-13 17:11:54 +02:00
Quitta
5d2e9dbf96
use language ini files to select correct log thing
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--HG--
branch : quitta-gsoc-2013
2013-07-13 16:41:52 +02:00
Quitta
c7e58da11f
Show the logs in show_ticket_log
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--HG--
branch : quitta-gsoc-2013
2013-07-13 03:46:15 +02:00
Quitta
a8ee2f46f6
started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function
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--HG--
branch : quitta-gsoc-2013
2013-07-12 20:10:17 +02:00
Quitta
aa26110823
added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc
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--HG--
branch : quitta-gsoc-2013
2013-07-12 19:43:33 +02:00
Quitta
d1475a6eec
Changed database all ID's to Unsigned, also added ticket_log table + started working on the class file
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--HG--
branch : quitta-gsoc-2013
2013-07-12 14:06:06 +02:00
Quitta
bc238fba7a
fixed upper info bar when showing ticket: which contains the initial time, the time passed since latest update, the status, the category and the priority.
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DB got updated, ticket has an extra priority field now, to make it easier for admins to make a distinction between tickets! Also made it possible for admins to change the status/priority when replying.
--HG--
branch : quitta-gsoc-2013
2013-07-11 20:31:34 +02:00
Quitta
24b08104f9
added admin function to change setting + changed color of admin bg when they reply + some other fixes
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--HG--
branch : quitta-gsoc-2013
2013-07-11 02:39:52 +02:00
Quitta
b1473fad58
ticket reply show correct username, this was harder then expected
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--HG--
branch : quitta-gsoc-2013
2013-07-10 22:40:01 +02:00
Quitta
0b72b5cd67
replying on a ticket is now possible though still have to fix the username being shown.
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--HG--
branch : quitta-gsoc-2013
2013-07-10 20:46:26 +02:00
Quitta
4afb0b912e
forward to show ticket after creating ticket, also build basis for replying on ticket!
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--HG--
branch : quitta-gsoc-2013
2013-07-10 13:05:05 +02:00