in the show queue, it also shows the assigned users name :)

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/assigned.php

@@ -20,6 +20,17 @@ class Assigned{
             return "ALREADY_ASSIGNED";
         }
       
+    }
+    
+    // Get the id of the user assigned to a ticket
+    public static function getUserAssignedToTicket($ticket_id) {
+        $dbl = new DBLayer("lib");
+        $statement = $dbl->execute("SELECT ticket_user.ExternId FROM `assigned` JOIN `ticket_user` ON assigned.User = ticket_user.TUserId WHERE `Ticket` = :ticket_id", Array('ticket_id' => $ticket_id));
+        $user_id = $statement->fetch();
+        return $user_id['ExternId'];
+        
+        
+      
     }
     
     public static function isAssigned( $ticket_id ) {

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket.php

@@ -234,6 +234,14 @@ class Ticket{
         return $priorityArray[$this->getPriority()];
     }
     
+    public function getAssigned(){
+        $user_id = Assigned::getUserAssignedToTicket($this->getTId());
+        if ($user_id == ""){
+            return 0;
+        }else{
+            return $user_id;
+        }
+    }
     ////////////////////////////////////////////Setters////////////////////////////////////////////////////
     
     public function setTId($id){

code/ryzom/tools/server/ryzom_ams/ams_lib/translations/en.ini

@@ -30,6 +30,7 @@ t_send = "Send reply"
 [show_user]
 
 [show_queue]
+not_assigned = "None"
 
 [show_sgroup]
 add_to_group_success = "The user has been added to the group!"

code/ryzom/tools/server/ryzom_ams/ams_lib/translations/fr.ini

@@ -30,6 +30,7 @@ t_send = "Envoyer la reponse"
 [show_user]
 
 [show_queue]
+not_assigned = "Ne pas"
 
 [show_sgroup]
 add_to_group_success = "ce user est ajoute sur la groupe!"

code/ryzom/tools/server/ryzom_ams/www/html/inc/show_queue.php

@@ -9,11 +9,12 @@ function show_queue(){
    
             $queueArray = Ticket_Queue_Handler::getTickets($result['queue_action']);
             if ($queueArray != "ERROR"){    
-                $result['tickets'] = Gui_Elements::make_table($queueArray, Array("getTId","getTitle","getTimestamp","getAuthor()->getExternId","getTicket_Category()->getName","getStatus","getStatusText"), Array("tId","title","timestamp","authorExtern","category","status","statusText"));
+                $result['tickets'] = Gui_Elements::make_table($queueArray, Array("getTId","getTitle","getTimestamp","getAuthor()->getExternId","getTicket_Category()->getName","getStatus","getStatusText","getAssigned"), Array("tId","title","timestamp","authorExtern","category","status","statusText","assigned"));
              
                 $i = 0;
                 foreach( $result['tickets'] as $ticket){
                     $result['tickets'][$i]['author'] = WebUsers::getUsername($ticket['authorExtern']);
+                    $result['tickets'][$i]['assignedText'] = WebUsers::getUsername($ticket['assigned']);
                     $i++;
                 }
                 if(Ticket_User::isMod($_SESSION['ticket_user'])){

code/ryzom/tools/server/ryzom_ams/www/html/templates/show_queue.tpl

@@ -16,6 +16,7 @@
 			    <tr>
 				    <th>ID</th>
 				    <th>Title</th>
+				    <th>Assigned</th>
 				    <th>Timestamp</th>
 				    <th>Category</th>
 				    <th>Status</th>
@@ -26,6 +27,7 @@
 			  <tr>
 				<td>{$ticket.tId}</td>
 				<td><a href ="index.php?page=show_ticket&id={$ticket.tId}">{$ticket.title}</a></td>
+				<td>{if $ticket.assignedText neq ""} <a href="index.php?page=show_user&id={$ticket.assigned}">{$ticket.assignedText}</a> {else}<i> {$not_assigned}</i> {/if}</td>
 				<td class="center"><i>{$ticket.timestamp}</i></td>
 				<td class="center">{$ticket.category}</td>