diff --git a/code/ryzom/tools/server/ryzom_ams/www/html/sql/DBScheme.png b/code/ryzom/tools/server/ryzom_ams/www/html/sql/DBScheme.png
index 1125a5720..16bced7cc 100644
Binary files a/code/ryzom/tools/server/ryzom_ams/www/html/sql/DBScheme.png and b/code/ryzom/tools/server/ryzom_ams/www/html/sql/DBScheme.png differ
diff --git a/code/ryzom/tools/server/ryzom_ams/www/html/sql/install.php b/code/ryzom/tools/server/ryzom_ams/www/html/sql/install.php
index 36c2c7406..a95d5dbcc 100644
--- a/code/ryzom/tools/server/ryzom_ams/www/html/sql/install.php
+++ b/code/ryzom/tools/server/ryzom_ams/www/html/sql/install.php
@@ -274,14 +274,15 @@
             
         INSERT IGNORE INTO `" . $cfg['db']['lib']['name'] ."`.`ticket_category` (`Name`) VALUES ('Hacking'),('Ingame-Bug'),('Website-Bug'),('Installation');
         
-                
+                        
+        
         -- -----------------------------------------------------
         -- Table `" . $cfg['db']['lib']['name'] ."`.`support_group`
         -- -----------------------------------------------------
         DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`support_group` ;
         
         CREATE  TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`support_group` (
-          `SGroupId` INT(10) NOT NULL AUTO_INCREMENT ,
+          `SGroupId` INT(10) UNSIGNED NOT NULL AUTO_INCREMENT ,
           `Name` VARCHAR(22) NOT NULL ,
           `Tag` VARCHAR(7) NOT NULL ,
           PRIMARY KEY (`SGroupId`) ,
@@ -297,7 +298,7 @@
         
         CREATE  TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`in_support_group` (
           `User` INT(10) UNSIGNED NOT NULL ,
-          `Group` INT(10) NOT NULL ,
+          `Group` INT(10) UNSIGNED NOT NULL ,
           INDEX `fk_in_support_group_ticket_user1` (`User` ASC) ,
           INDEX `fk_in_support_group_support_group1` (`Group` ASC) ,
           CONSTRAINT `fk_in_support_group_ticket_user1`
@@ -311,6 +312,28 @@
             ON DELETE CASCADE
             ON UPDATE NO ACTION)
         ENGINE = InnoDB;
+        
+        -- -----------------------------------------------------
+        -- Table `" . $cfg['db']['lib']['name'] ."`.`forwarded`
+        -- -----------------------------------------------------
+        DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`forwarded` ;
+        
+        CREATE  TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`forwarded` (
+          `Group` INT(10) UNSIGNED NOT NULL ,
+          `Ticket` INT UNSIGNED NOT NULL ,
+          INDEX `fk_forwarded_support_group1` (`Group` ASC) ,
+          INDEX `fk_forwarded_ticket1` (`Ticket` ASC) ,
+          CONSTRAINT `fk_forwarded_support_group1`
+            FOREIGN KEY (`Group` )
+            REFERENCES `" . $cfg['db']['lib']['name'] ."`.`support_group` (`SGroupId` )
+            ON DELETE CASCADE
+            ON UPDATE NO ACTION,
+          CONSTRAINT `fk_forwarded_ticket1`
+            FOREIGN KEY (`Ticket` )
+            REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket` (`TId` )
+            ON DELETE NO ACTION
+            ON UPDATE NO ACTION)
+        ENGINE = InnoDB;
 
                 
 
diff --git a/code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsql.sql b/code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsql.sql
index cbfabf301..e65c48928 100644
--- a/code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsql.sql
+++ b/code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsql.sql
@@ -238,7 +238,7 @@ ENGINE = InnoDB;
 DROP TABLE IF EXISTS `mydb`.`support_group` ;
 
 CREATE  TABLE IF NOT EXISTS `mydb`.`support_group` (
-  `SGroupId` INT(10) NOT NULL AUTO_INCREMENT ,
+  `SGroupId` INT(10) UNSIGNED NOT NULL AUTO_INCREMENT ,
   `Name` VARCHAR(22) NOT NULL ,
   `Tag` VARCHAR(7) NOT NULL ,
   PRIMARY KEY (`SGroupId`) ,
@@ -254,7 +254,7 @@ DROP TABLE IF EXISTS `mydb`.`in_support_group` ;
 
 CREATE  TABLE IF NOT EXISTS `mydb`.`in_support_group` (
   `User` INT(10) UNSIGNED NOT NULL ,
-  `Group` INT(10) NOT NULL ,
+  `Group` INT(10) UNSIGNED NOT NULL ,
   INDEX `fk_in_support_group_ticket_user1` (`User` ASC) ,
   INDEX `fk_in_support_group_support_group1` (`Group` ASC) ,
   CONSTRAINT `fk_in_support_group_ticket_user1`
@@ -270,6 +270,29 @@ CREATE  TABLE IF NOT EXISTS `mydb`.`in_support_group` (
 ENGINE = InnoDB;
 
 
+-- -----------------------------------------------------
+-- Table `mydb`.`forwarded`
+-- -----------------------------------------------------
+DROP TABLE IF EXISTS `mydb`.`forwarded` ;
+
+CREATE  TABLE IF NOT EXISTS `mydb`.`forwarded` (
+  `Group` INT(10) UNSIGNED NOT NULL ,
+  `Ticket` INT UNSIGNED NOT NULL ,
+  INDEX `fk_forwarded_support_group1` (`Group` ASC) ,
+  INDEX `fk_forwarded_ticket1` (`Ticket` ASC) ,
+  CONSTRAINT `fk_forwarded_support_group1`
+    FOREIGN KEY (`Group` )
+    REFERENCES `mydb`.`support_group` (`SGroupId` )
+    ON DELETE NO ACTION
+    ON UPDATE NO ACTION,
+  CONSTRAINT `fk_forwarded_ticket1`
+    FOREIGN KEY (`Ticket` )
+    REFERENCES `mydb`.`ticket` (`TId` )
+    ON DELETE NO ACTION
+    ON UPDATE NO ACTION)
+ENGINE = InnoDB;
+
+
 
 SET SQL_MODE=@OLD_SQL_MODE;
 SET FOREIGN_KEY_CHECKS=@OLD_FOREIGN_KEY_CHECKS;
diff --git a/code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsystemmodel.mwb b/code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsystemmodel.mwb
index d3e0aec36..d1ba0a0ae 100644
Binary files a/code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsystemmodel.mwb and b/code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsystemmodel.mwb differ