replying on a ticket is now possible though still have to fix the username being shown.

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket.php

@@ -57,18 +57,7 @@ class Ticket{
         $ticket->set($title,0,0,$category,$author);
         $ticket->create();
         $ticket_id = $ticket->getTId();
-        
+        Ticket_Reply::createReply($content, $author, $ticket_id); 
- 
-        $ticket_content = new Ticket_Content();
-        $ticket_content->setContent($content);
-        $ticket_content->create();
-        $content_id = $ticket_content->getTContentId();
- 
-        
-        $ticket_reply = new Ticket_Reply();
-        $ticket_reply->set($ticket_id, $content_id, $author);
-        $ticket_reply->create();
-        
         return $ticket_id;
         
     }

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_reply.php

@@ -39,6 +39,17 @@ class Ticket_Reply{
         return $result; 
     }
     
+    public static function createReply($content, $author, $ticket_id){
+        $ticket_content = new Ticket_Content();
+        $ticket_content->setContent($content);
+        $ticket_content->create();
+        $content_id = $ticket_content->getTContentId();
+ 
+        $ticket_reply = new Ticket_Reply();
+        $ticket_reply->set($ticket_id, $content_id, $author);
+        $ticket_reply->create();
+    }
+    
     ////////////////////////////////////////////Methods////////////////////////////////////////////////////
     
     public function __construct() {

code/ryzom/tools/server/ryzom_ams/ams_lib/translations/en.ini

@@ -21,6 +21,12 @@ email = "Email"
 action = "Action"
 
 [show_ticket]
+t_title = "Ticket"
+title = "Title"
+t_reply = "Reply on ticket"
+t_fill = "Fill in your reply"
+t_send = "Send reply"
+
 [show_user]
 
 [createticket]

code/ryzom/tools/server/ryzom_ams/ams_lib/translations/fr.ini

@@ -20,10 +20,18 @@ name = "Nom"
 email = "Email"
 action = "Action"
 
-[createticket]
 [show_ticket]
+t_title = "Billet"
+title = "Titre"
+t_reply = "Repondre a billet"
+t_fill = "Remplissez votre reponse"
+t_send = "Envoyer la reponse"
+
 [show_user]
 
+[createticket]
+
+
 [error]
 title404 = "Pas<br/>trouvez!"
 title403 = "Interdit!"

code/ryzom/tools/server/ryzom_ams/www/html/func/reply_on_ticket.php

@@ -0,0 +1,40 @@
+<?php
+
+function reply_on_ticket(){
+    
+     //if logged in
+    if(WebUsers::isLoggedIn() && isset($_POST['ticket_id'])){
+        
+        $ticket_id = filter_var($_POST['ticket_id'], FILTER_SANITIZE_NUMBER_INT); 
+        $target_ticket = new Ticket();
+        $target_ticket->load_With_TId($ticket_id);
+
+        if(($target_ticket->getAuthor() ==   $_SESSION['ticket_user']->getTUserId())  ||  WebUsers::isAdmin() ){
+            
+            try{
+                
+                $content = filter_var($_POST['Content'], FILTER_SANITIZE_STRING);
+                $author = $_SESSION['ticket_user']->getTUserId();
+                Ticket_Reply::createReply($content, $author, $ticket_id);
+                header("Location: index.php?page=show_ticket&id=".$ticket_id);
+                exit;
+                
+            }catch (PDOException $e) {
+                //ERROR: LIB DB is not online!
+                header("Location: index.php");
+                exit;
+            }
+            
+        }else{
+            //ERROR: No access!
+            $_SESSION['error_code'] = "403";
+            header("Location: index.php?page=error");
+            exit;
+        }
+    }else{
+        //ERROR: not logged in!
+        header("Location: index.php");
+        exit;
+    }
+    
+}

code/ryzom/tools/server/ryzom_ams/www/html/templates/show_ticket.tpl

@@ -2,7 +2,7 @@
 <div class="row-fluid sortable ui-sortable">
     <div class="box span12">
         <div class="box-header well" data-original-title="">
-            <h2><i class="icon-tag"></i> Ticket [ID#{$ticket_tId}] </h2>
+            <h2><i class="icon-tag"></i> {$t_title}[ID#{$ticket_tId}] </h2>
             <div class="box-icon">
                 <a href="#" class="btn btn-minimize btn-round"><i class="icon-chevron-up"></i></a>
                 <a href="#" class="btn btn-close btn-round"><i class="icon-remove"></i></a>
@@ -10,7 +10,7 @@
         </div>
         <div class="box-content">
             <div class="row-fluid">
-                <legend>Title: {$ticket_title} </legend>
+                <legend>{$title}: {$ticket_title} </legend>
 		<table class="table table-striped" >
 		    <tbody>
 			{foreach from=$ticket_replies item=reply}
@@ -24,20 +24,21 @@
 			<tr>
 			    <td>
 				<form id="reply" class="form-vertical" method="post" action="index.php">
-				<legend>Reply on the ticket:</legend>
+				<legend>{$t_reply}:</legend>
 				<div class="control-group">
-				    <label class="control-label">Fill in your reply</label>
+				    <label class="control-label">{$t_fill}</label>
 				    <div class="controls">
 					<div class="input-prepend">
 					    <textarea rows="6" class="span12" id="Content" name="Content"></textarea>
 					</div>
 				    </div>
 				</div>
-				<input type="hidden" name="function" value="ticket_reply">
+				<input type="hidden" name="function" value="reply_on_ticket">
+				<input type="hidden" name="ticket_id" value="{$ticket_id}">
 				<div class="control-group">
 				    <label class="control-label"></label>
 				    <div class="controls">
-					<button type="submit" class="btn btn-primary" >Send Reply</button>
+					<button type="submit" class="btn btn-primary" >{$t_send}</button>
 				    </div>
 				</div>
 				</form>