From 2af50cb421da82e4134225c2f66a0476fe102db9 Mon Sep 17 00:00:00 2001
From: Quitta <none@none>
Date: Tue, 27 Aug 2013 22:54:45 +0200
Subject: [PATCH] ticket_info class done, however I think I better add a field
 to the Ticket DB, instead the way I do it now..

--HG--
branch : quitta-gsoc-2013
---
 .../ryzom_ams/ams_lib/autoload/ticket.php     |  6 ++--
 .../ams_lib/autoload/ticket_info.php          | 34 +++++++++----------
 2 files changed, 20 insertions(+), 20 deletions(-)

diff --git a/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket.php b/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket.php
index 8ecd00b15..386ec5ddf 100644
--- a/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket.php
+++ b/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket.php
@@ -85,12 +85,14 @@ class Ticket{
      */
     public static function create_Ticket( $title, $content, $category, $author, $real_author, $for_support_group = 0) {
 
+        //create the new ticket!
         $ticket = new Ticket();
         $values = array("Title" => $title, "Status"=> 1, "Queue"=> 0, "Ticket_Category" => $category, "Author" => $author, "Priority" => 0);
         $ticket->set($values);
         $ticket->create();
         $ticket_id = $ticket->getTId();
         
+        //write a log entry
         if ( $author == $real_author){
             Ticket_Log::createLogEntry( $ticket_id, $author, 1);
         }else{
@@ -98,11 +100,11 @@ class Ticket{
         }
         Ticket_Reply::createReply($content, $author, $ticket_id, 0, $author);
         
-        //send email that new ticket has been created
+        //forwards the ticket directly after creation to the supposed support group
         if($for_support_group){
             Ticket::forwardTicket(0, $ticket_id, $for_support_group);
         }
-
+        //send email that new ticket has been created
         Mail_Handler::send_ticketing_mail($ticket->getAuthor(), $ticket, $content, "NEW", $ticket->getForwardedGroupId());
         return $ticket_id;
         
diff --git a/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_info.php b/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_info.php
index b0be3e5ca..25f07440e 100644
--- a/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_info.php
+++ b/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_info.php
@@ -27,19 +27,10 @@ class Ticket_Log{
    
     
     //Creates a log entry
-    public static function createTicketInfo($info_array) {
-        $dbl = new DBLayer("lib");
-        $query = "INSERT INTO ticket_log (Timestamp, Query, Ticket, Author) VALUES (now(), :query, :ticket, :author )";
-        $values = Array('ticket' => $ticket_id, 'author' => $author_id, 'query' => json_encode(array($action,$arg)));
-        $dbl->execute($query, $values);
-    }
-
-
-    //return constructed element based on TLogId
-    public static function constr_TInfoId( $id) {
-        $instance = new self();
-        $instance->setTInfoId($id);
-        return $instance;
+    public static function create_Ticket_Info($info_array) {
+        $ticket_info = new self();
+        $ticket_info->set($info_array);
+        $ticket_info->create();
     }
      
     
@@ -54,14 +45,12 @@ class Ticket_Log{
         $this->setTicket($values['Ticket']);
         $this->setShardId($values['ShardId']);
         $this->setUser_Position($values['UserPosition']);
-        $this->setView_Position($values['ViewPosition']);
-        
+        $this->setView_Position($values['ViewPosition']);    
         $this->setClient_Version($values['ClientVersion']);
         $this->setPatch_Version($values['PatchVersion']);
         $this->setServer_Tick($values['ServerTick']);
         $this->setConnect_State($values['ConnectState']);
-        $this->setLocal_Address($values['LocalAddress']);
-        
+        $this->setLocal_Address($values['LocalAddress']);   
         $this->setMemory($values['Memory']);
         $this->setOS($values['OS']);
         $this->setProcessor($values['Processor']);
@@ -80,13 +69,22 @@ class Ticket_Log{
     }
     
     //Load with ticket Id
-    public function load_With_TId( $id) {
+    public function load_With_Ticket( $id) {
         $dbl = new DBLayer("lib");
         $statement = $dbl->execute("SELECT * FROM ticket_info WHERE Ticket=:id", array('id' => $id));
         $row = $statement->fetch();
         $this->set($row);
     }
     
+    //create ticket info
+    public function create() {
+        $query = "INSERT INTO ticket_Info (TInfoId, Ticket, ShardId, UserPosition,ViewPosition, ClientVersion, PatchVersion,ServerTick, ConnectState, LocalAddress, Memory, OS, 
+Processor, CPUID, CpuMask, HT, NeL3D) VALUES (:id, :ticket, :shardid, :userposition, :viewposition, :clientversion, :patchversion, :servertick, :connectstate, :localaddress, :memory, :os, :processor, :cpuid, :cpu_mask, :ht, :nel3d   )";
+        $values = Array('id' => $this->getTInfoId(), 'ticket' => $this->getTicket(), 'shardid' => $this->getShardId, 'userposition' => $this->getUser_Position(), 'viewposition' => $this->getView_Position(), 'clientversion' => $this->getClient_Version(),
+'patchversion' => $this->getPatch_Version(), 'servertick' => $this->getServer_Tick(), 'connectstate' => $this->getConnect_State(), 'localaddress' => $this->getLocal_Address(), 'memory' => $this->getMemory(), 'os'=> $this->getOS(), 'processor' => $this->getProcessor(), 'cpuid' => $this->getCPUId(),
+'cpu_mask' => $this->getCpu_Mask(), 'ht' => $this->getHT(), 'nel3d' => $this->getNel3D());
+        $dbl->execute($query, $values);
+    }
 
     
     ////////////////////////////////////////////Getters////////////////////////////////////////////////////