Quitta
f59af9ae4f
Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
2013-07-16 16:43:58 +02:00
Quitta
c45d4a7a3b
changed layout a bit, this seems better! :)
2013-07-16 05:47:31 +02:00
Quitta
66f2b00f60
It's now possible to add someone to a support group
2013-07-16 04:58:54 +02:00
Quitta
4f881e9395
Show single group and there users almost done
2013-07-15 21:18:51 +02:00
Quitta
4cb1b633a2
support group class added + list of support groups added!
2013-07-15 17:29:19 +02:00
Quitta
77ef51b759
Updated database and sql model added support group and insupportgroup
2013-07-14 23:40:24 +02:00
Quitta
668be7f1ab
# ticket queues, though moving away from this approach
2013-07-14 22:33:09 +02:00
Quitta
089830c59e
ticket queue base added
2013-07-14 16:38:36 +02:00
Quitta
781add24c0
small fix to make it run on my server
2013-07-14 03:05:13 +02:00
Quitta
5c0685a071
Show single replies works, though the code for it is a bit ugly, have to refactor that though
2013-07-13 23:18:49 +02:00
Quitta
60508847eb
show time elapsed as tooltip, which could be handy, started making the show_reply.tpl
2013-07-13 18:04:40 +02:00
Quitta
c539aac7df
don't show the textarea for reply when ticket is closed.
2013-07-13 17:11:54 +02:00
Quitta
4c8aa5b128
use language ini files to select correct log thing
2013-07-13 16:41:52 +02:00
Quitta
ffb3499bdb
Show the logs in show_ticket_log
2013-07-13 03:46:15 +02:00
Quitta
578e8d7b3f
started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function
2013-07-12 20:10:17 +02:00
Quitta
f310f87658
added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc
2013-07-12 19:43:33 +02:00
Quitta
1f8ed0b845
Changed database all ID's to Unsigned, also added ticket_log table + started working on the class file
2013-07-12 14:06:06 +02:00
Quitta
fe0366c2a9
fixed upper info bar when showing ticket: which contains the initial time, the time passed since latest update, the status, the category and the priority.
...
DB got updated, ticket has an extra priority field now, to make it easier for admins to make a distinction between tickets! Also made it possible for admins to change the status/priority when replying.
2013-07-11 20:31:34 +02:00
Quitta
5fd3b54015
added admin function to change setting + changed color of admin bg when they reply + some other fixes
2013-07-11 02:39:52 +02:00
Quitta
002bf2abff
ticket reply show correct username, this was harder then expected
2013-07-10 22:40:01 +02:00
Quitta
9b37a2426c
replying on a ticket is now possible though still have to fix the username being shown.
2013-07-10 20:46:26 +02:00
Quitta
5ca6bb3528
forward to show ticket after creating ticket, also build basis for replying on ticket!
2013-07-10 13:05:05 +02:00
Quitta
10469758a2
Refacoring of DBLayer seems to work now :)
2013-07-10 12:36:14 +02:00
Quitta
3ba7ae8253
fixed some hidden error in the syncing
2013-07-10 10:28:39 +02:00
Quitta
c27940ea09
Also made tickets cickable in the profile page! now let the DBLayer refactoring begin!
2013-07-10 10:13:53 +02:00
Quitta
0fa7687511
small layout update, before trying to refactor the DBLayer, I want to make sure that I can revert to this point :D
2013-07-10 10:10:02 +02:00
Quitta
a768d234f1
fixed row formatting of the responses
2013-07-10 09:44:45 +02:00
Quitta
2adb6c075c
forgot to add the files <,<
2013-07-10 02:41:21 +02:00
Quitta
9ae290ca2e
Show_Ticket starts to work :)
2013-07-10 02:41:03 +02:00
Quitta
3dbf4a63ce
make_table_with_key_is_id function added to replace and use for like filling the category array, I guess it will be used in the future for a lot of different things
2013-07-09 16:34:43 +02:00
Quitta
306357d552
added gui_elements class
2013-07-09 16:03:52 +02:00
Quitta
ab323a9c6b
Show the user his tickets in the user profile screen
2013-07-09 01:03:49 +02:00
Quitta
6170f1139c
show user added, where admins can create a ticket from another user
2013-07-08 17:14:03 +02:00
Quitta
07cda95e11
updated install, added create_Ticket function as wrapper!
2013-07-08 14:49:03 +02:00
Quitta
31571a2151
added mennu item for createticket
2013-07-08 09:58:29 +02:00
Quitta
a81cfa976f
create ticket works, also admins can create other people's tickets
2013-07-08 09:40:48 +02:00
Quitta
35d8d4a89a
Creation of a ticket (not the content yet though) seems to work
2013-07-06 22:38:57 +02:00
Quitta
54b0eef8b7
woops forgot to add those in last update, also loading all categories from the db works now
2013-07-06 19:12:55 +02:00
Quitta
8d46a9988a
createticket template done + when registering: create ticket_user + when login make session object ticket_user
2013-07-06 18:27:25 +02:00
Quitta
69dd053660
Added ticket class | added ticket_user class| added ticket_category class. These aren't tested yet, so expect errors and changes! :D
2013-07-06 06:09:47 +02:00
Quitta
4418b98ce8
Add some default categories
2013-07-05 23:00:19 +02:00
Quitta
cd578ca6fb
Added database setup into install
2013-07-05 22:28:31 +02:00
Quitta
1def207a9c
updated the sync and added some new db tabels in the install
2013-07-05 03:50:43 +02:00
Quitta
72af630dce
Added the DB scheme + png image as reference
2013-07-05 00:51:26 +02:00
Quitta
c6c76ea30d
Added functionality to update country + gender + added some xss security
2013-07-05 00:37:48 +02:00
Quitta
9a1693fcf1
Made country select code way more easy to handle by using smarty's foreach loop
2013-07-04 22:05:26 +02:00
Quitta
184e5b955e
making install dependent on config file for db name
2013-07-04 01:26:55 +02:00
Quitta
caaa8cf917
error template added, fixed some small bugs
2013-07-03 18:49:23 +02:00
Quitta
270d16e78d
small update, changed the libuserlist so it only shows id and type of the elements in the query db, also only manual syncing is possible when shard db is back online!
2013-07-03 06:03:01 +02:00
Quitta
0bd81c29a3
added a userlist to browse users and edit their settings as admin
2013-07-03 05:57:50 +02:00
