119 commits

Author	SHA1	Message	Date
Quitta	2a7f13c8d8	response is being sent from the correct support group atm	2013-08-18 02:17:02 +02:00
Quitta	b765b0133d	made 3 options for incomming mail: reply on ticket, new ticket and nothing related to that. When it's nothing related to that the mail will stay in the mailbox untill it get's manually read and deleted!	2013-08-17 19:07:00 +02:00
Quitta	993973441a	creating new tickets over email works	2013-08-17 03:06:22 +02:00
Quitta	70fdf0dc74	Hanle multiple mailaccounts	2013-08-16 22:24:11 +02:00
Quitta	420454f7f3	sending mail with supportgroup ID is possible	2013-08-16 21:43:39 +02:00
Quitta	141f40835f	Functionality to modify mailsettings of a support group.	2013-08-16 05:37:38 +02:00
Quitta	e169978d13	add email related stuff to support groups	2013-08-16 03:40:59 +02:00
Quitta	759ee63e9f	ticket mail system basis works	2013-08-13 17:16:43 +02:00
Quitta	9ac1f5ffb4	ticket hanling function added	2013-08-12 23:56:58 +02:00
Quitta	188552a135	not sure if I should keep the task creation or not, will ask Botanic tomorrow	2013-08-12 05:14:00 +02:00
Quitta	7206e19c20	ready to do the imap part	2013-08-12 01:11:48 +02:00
Quitta	0d57ff53e8	basis seems to run in terminal, however mail() doesn't work yet	2013-08-11 03:55:07 +02:00
Quitta	74cfcdaac2	ready for testing the send mail functionality :)	2013-08-11 02:29:31 +02:00
Quitta	784fd5ecea	updates to the mail_handler	2013-08-10 13:59:36 +02:00
Quitta	6b4deea068	added mail_handler class (from Botanic) still needs to be reworked + added show queue template	2013-08-10 01:46:21 +02:00
Quitta	7a051a8068	more elements per page!	2013-08-06 06:07:49 +02:00
Quitta	2d863042e5	I think I'm done refactoring the queues	2013-08-06 01:00:17 +02:00
Quitta	c38605f74c	refactor queue's part 1	2013-08-05 22:35:22 +02:00
Quitta	528f6d858a	refactoring webusers.php	2013-08-05 17:31:36 +02:00
Quitta	e5d5cfe0cc	pagination seems to work! :)	2013-08-05 05:27:19 +02:00
Quitta	d1795c32f8	generic pagination with debugging for testing it atm	2013-08-05 04:37:20 +02:00
Quitta	7fea272d82	Pagination class added, not tested yet :D	2013-08-04 20:27:07 +02:00
Quitta	dee33cda06	color scheme configuration with colors loaed from ingame_layout.ini	2013-08-03 05:00:39 +02:00
Quitta	2ab086183d	fixed assigning/unassigning and sending empty messages	2013-08-03 04:00:41 +02:00
Quitta	1de3c2b40c	log + reply ingame page	2013-08-02 19:43:43 +02:00
Quitta	3c2b2ef53d	added db parameter to the syncing	2013-08-01 18:20:40 +02:00
DJanssens	70a98da8a8	autologin works	2013-07-31 15:08:35 -07:00
Quitta	8903abf8d8	trying to get basic layout done + removed the sidebar + added a scrollbar + the home button needs correct text.	2013-07-30 17:31:28 +02:00
Quitta	0bf8c4d526	fix for getting client working + possibly auto login for ingame part	2013-07-30 01:46:56 +02:00
Quitta	6d5db47669	queue creator works also added a few extra default queues	2013-07-23 23:38:06 +02:00
Quitta	5ece94a577	when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically!	2013-07-22 22:58:12 +02:00
Quitta	d34f9378c5	updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!	2013-07-22 20:33:34 +02:00
Quitta	f37483c357	showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary!	2013-07-22 18:22:21 +02:00
Quitta	95806fa9f4	Forward works, though needs refinement! also is shown in ticket info bar	2013-07-22 14:51:42 +02:00
Quitta	84e6a8290f	forgot to add tge class	2013-07-22 13:19:21 +02:00
Quitta	d2578c7589	Big Query that makes it possible to see the todo list, also had to fix the assign/unassign	2013-07-21 17:56:24 +02:00
Quitta	10e98deade	made the todo queue	2013-07-21 15:38:22 +02:00
Quitta	e50cfa46a1	People can assign and unassign to a ticket	2013-07-21 03:49:31 +02:00
Quitta	3e049aa0c8	in the show queue, it also shows the assigned users name :)	2013-07-20 14:45:05 +02:00
Quitta	4898e8a6af	base class for assigned added	2013-07-20 13:19:14 +02:00
Quitta	7fe955affd	forgot to push the time-format in config file update! :)	2013-07-20 01:04:20 +02:00
Quitta	d8c10c658c	fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess	2013-07-19 23:36:34 +02:00
Quitta	50f32e5e1c	Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy. ... Also made it possible for admins to edit roles directly in the userlist.	2013-07-19 16:30:58 +02:00
Quitta	b54d74ea81	Admins/Mods can post hidden replies!	2013-07-19 15:59:39 +02:00
Quitta	6ec1450d26	Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!	2013-07-19 03:05:12 +02:00
Quitta	bbe74c8fba	refactored to admin/mod + changed install file + added mod menu	2013-07-18 21:12:03 +02:00
Quitta	b994a8279d	changed system to mod/admin permissions, though there's still a bug in show_ticket	2013-07-18 12:43:33 +02:00
Quitta	8353b2a99a	Deletion of support_groups is possible, on delete cascade is pretty cool :D	2013-07-16 17:43:55 +02:00
Quitta	5b7f0fe95e	Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!	2013-07-16 16:43:58 +02:00
Quitta	b0564d35d8	It's now possible to add someone to a support group	2013-07-16 04:58:54 +02:00