214 commits

Author	SHA1	Message	Date
Quitta	f8537a6454	response is being sent from the correct support group atm	2013-08-18 02:17:02 +02:00
Quitta	7c32cb2aa1	made 3 options for incomming mail: reply on ticket, new ticket and nothing related to that. When it's nothing related to that the mail will stay in the mailbox untill it get's manually read and deleted!	2013-08-17 19:07:00 +02:00
Quitta	0ad81acd87	creating new tickets over email works	2013-08-17 03:06:22 +02:00
Quitta	efc8da6512	Hanle multiple mailaccounts	2013-08-16 22:24:11 +02:00
Quitta	9893c2ef84	sending mail with supportgroup ID is possible	2013-08-16 21:43:39 +02:00
Quitta	20d2c5d7eb	Functionality to modify mailsettings of a support group.	2013-08-16 05:37:38 +02:00
Quitta	b37fdc7c95	add email related stuff to support groups	2013-08-16 03:40:59 +02:00
Quitta	1ef67a97eb	ticket mail system basis works	2013-08-13 17:16:43 +02:00
Quitta	dddf53ed9e	ticket hanling function added	2013-08-12 23:56:58 +02:00
Quitta	f59fca5bd3	not sure if I should keep the task creation or not, will ask Botanic tomorrow	2013-08-12 05:14:00 +02:00
Quitta	cb1ecf6b6e	ready to do the imap part	2013-08-12 01:11:48 +02:00
Quitta	c557bf0bfd	basis seems to run in terminal, however mail() doesn't work yet	2013-08-11 03:55:07 +02:00
Quitta	e97dfb6e2b	ready for testing the send mail functionality :)	2013-08-11 02:29:31 +02:00
Quitta	1ed32bcaa6	updates to the mail_handler	2013-08-10 13:59:36 +02:00
Quitta	a3f9e44c0c	added mail_handler class (from Botanic) still needs to be reworked + added show queue template	2013-08-10 01:46:21 +02:00
Quitta	4041be72f3	more elements per page!	2013-08-06 06:07:49 +02:00
Quitta	1c54b43080	userlist ingame works + fixed a bug in demoting/promoting users with roles, which was looking at the wrong id	2013-08-06 04:31:01 +02:00
Quitta	18ce5ec1fe	I think I'm done refactoring the queues	2013-08-06 01:00:17 +02:00
Quitta	b515b42223	refactor queue's part 1	2013-08-05 22:35:22 +02:00
Quitta	dbe6e82945	userlist works with pagination	2013-08-05 21:12:58 +02:00
Quitta	a0e63b09da	refactoring webusers.php	2013-08-05 17:31:36 +02:00
Quitta	77f10fe3ff	renamed libuserlist to syncing, which is more appropriate, also made pagination work! so Now I can start to use it ingame too!	2013-08-05 05:37:18 +02:00
Quitta	5936835439	pagination seems to work! :)	2013-08-05 05:27:19 +02:00
Quitta	b6d15957ab	generic pagination with debugging for testing it atm	2013-08-05 04:37:20 +02:00
Quitta	31f7435ebb	Pagination class added, not tested yet :D	2013-08-04 20:27:07 +02:00
Quitta	41fcbdd26f	languages handling done	2013-08-03 18:59:21 +02:00
Quitta	1c1d7575f8	color scheme configuration with colors loaed from ingame_layout.ini	2013-08-03 05:00:39 +02:00
Quitta	36f4cda67a	fixed assigning/unassigning and sending empty messages	2013-08-03 04:00:41 +02:00
Quitta	f22a251d07	forgot to add the files	2013-08-02 19:44:28 +02:00
Quitta	16fc5276f2	log + reply ingame page	2013-08-02 19:43:43 +02:00
Quitta	22b1eaec86	show ticket layout is done,though some unpleasant bugs turned up	2013-08-02 17:03:26 +02:00
Quitta	39ca662593	show ticket save before going to bed	2013-08-02 05:27:00 +02:00
Quitta	7aecbc19a4	Added the android app of Botanic :)	2013-08-02 04:47:33 +02:00
Quitta	452be8dab5	basis for show ticket	2013-08-01 23:10:26 +02:00
Quitta	4aa31b22e6	added db parameter to the syncing	2013-08-01 18:20:40 +02:00
Quitta	ecea3950be	Added support group pages ingame layout + layout of the #menu's and managed to get a AMS-Home button in the top that would bring the page back to the dashboard!	2013-08-01 04:48:40 +02:00
Quitta	50a0c2b464	Merge	2013-08-01 00:14:31 +02:00
Quitta	af116d1bb3	made home back redo	2013-08-01 00:10:47 +02:00
DJanssens	22ff930c29	autologin works	2013-07-31 15:08:35 -07:00
Quitta	2432071319	login.tpl hided between my not yet pushed files! You evil login.tpl :D that might fix the auto login problem	2013-07-31 22:38:47 +02:00
Quitta	a7f41c448d	Merge	2013-07-31 22:29:09 +02:00
Quitta	ac38aa90dd	change home button	2013-07-31 22:27:59 +02:00
DJanssens	a2b0f7e701	test	2013-07-31 13:03:12 -07:00
Quitta	f476c864c7	Merge with default	2013-07-31 16:17:29 +02:00
Quitta	b1a36e07f2	made the config file more general + seemed some simple <br>'s in the textarea solved it! thank you mr wireshark!	2013-07-31 16:09:39 +02:00
Quitta	b905a752dc	create ticket almost done, sadly textarea isn't really helping because can't specify #rows	2013-07-31 03:31:50 +02:00
Quitta	3d5b5bd122	settings finished	2013-07-31 02:09:21 +02:00
Quitta	d954553c5d	settings page is starting to look nice	2013-07-31 01:19:57 +02:00
Quitta	bea6735695	finally got some basic layout starting to look good!	2013-07-30 20:18:01 +02:00
Quitta	04bc363743	working o the basic layout	2013-07-30 19:13:32 +02:00
Quitta	6f0d52aabf	trying to get basic layout done + removed the sidebar + added a scrollbar + the home button needs correct text.	2013-07-30 17:31:28 +02:00
Quitta	bda7fdcc9c	fix for getting client working + possibly auto login for ingame part	2013-07-30 01:46:56 +02:00
Quitta	d30ddd44ea	Merge with default	2013-07-24 13:14:27 +02:00
Quitta	4e4ddaaf44	queue creator works also added a few extra default queues	2013-07-23 23:38:06 +02:00
Quitta	341a0877ab	queue selector written with javascript functionality	2013-07-23 21:50:39 +02:00
Quitta	79a6c99b09	Added another row of info to the show_ticket where the user to whom the ticket is assigned to and also cleaned up the right side, so user can also assign & unassign while browsing a ticket :)	2013-07-23 03:16:19 +02:00
Quitta	d8458b2ddd	when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically!	2013-07-22 22:58:12 +02:00
Quitta	0e0f0c0fd6	updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!	2013-07-22 20:33:34 +02:00
Quitta	353865191d	showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary!	2013-07-22 18:22:21 +02:00
Quitta	8a807a6401	Forward works, though needs refinement! also is shown in ticket info bar	2013-07-22 14:51:42 +02:00
Quitta	879882f0e9	forgot to add tge class	2013-07-22 13:19:21 +02:00
Quitta	f583939ab6	class for forwarding + db update	2013-07-22 13:19:07 +02:00
Quitta	92538c3853	Big Query that makes it possible to see the todo list, also had to fix the assign/unassign	2013-07-21 17:56:24 +02:00
Quitta	1be6112aa2	made the todo queue	2013-07-21 15:38:22 +02:00
Quitta	c0a45df44c	People can assign and unassign to a ticket	2013-07-21 03:49:31 +02:00
Quitta	ff7db2a28c	in the show queue, it also shows the assigned users name :)	2013-07-20 14:45:05 +02:00
Quitta	d1fe49fc7b	base class for assigned added	2013-07-20 13:19:14 +02:00
Quitta	350b78f55e	forgot to push the time-format in config file update! :)	2013-07-20 01:04:20 +02:00
Quitta	9e86017a65	fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess	2013-07-19 23:36:34 +02:00
Quitta	16fa7aa7dc	Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy. ... Also made it possible for admins to edit roles directly in the userlist.	2013-07-19 16:30:58 +02:00
Quitta	19721376a7	Admins/Mods can post hidden replies!	2013-07-19 15:59:39 +02:00
Quitta	5608185e1d	Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups!	2013-07-19 11:56:39 +02:00
Quitta	e7f83761ec	Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!	2013-07-19 03:05:12 +02:00
Quitta	76a3a66c89	fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway	2013-07-19 00:37:47 +02:00
Quitta	cb9289f09c	made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist	2013-07-19 00:12:29 +02:00
Quitta	5033e45c6a	refactored to admin/mod + changed install file + added mod menu	2013-07-18 21:12:03 +02:00
Quitta	9922c9e60a	found the @#!$& bug, why on earth did I comment that in the past <,<	2013-07-18 15:52:03 +02:00
Quitta	f4b8ed12a0	changed system to mod/admin permissions, though there's still a bug in show_ticket	2013-07-18 12:43:33 +02:00
Quitta	74a4ed88a2	Deletion of support_groups is possible, on delete cascade is pretty cool :D	2013-07-16 17:43:55 +02:00
Quitta	f59af9ae4f	Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!	2013-07-16 16:43:58 +02:00
Quitta	c45d4a7a3b	changed layout a bit, this seems better! :)	2013-07-16 05:47:31 +02:00
Quitta	66f2b00f60	It's now possible to add someone to a support group	2013-07-16 04:58:54 +02:00
Quitta	4f881e9395	Show single group and there users almost done	2013-07-15 21:18:51 +02:00
Quitta	4cb1b633a2	support group class added + list of support groups added!	2013-07-15 17:29:19 +02:00
Quitta	77ef51b759	Updated database and sql model added support group and insupportgroup	2013-07-14 23:40:24 +02:00
Quitta	668be7f1ab	# ticket queues, though moving away from this approach	2013-07-14 22:33:09 +02:00
Quitta	089830c59e	ticket queue base added	2013-07-14 16:38:36 +02:00
Quitta	781add24c0	small fix to make it run on my server	2013-07-14 03:05:13 +02:00
Quitta	5c0685a071	Show single replies works, though the code for it is a bit ugly, have to refactor that though	2013-07-13 23:18:49 +02:00
Quitta	60508847eb	show time elapsed as tooltip, which could be handy, started making the show_reply.tpl	2013-07-13 18:04:40 +02:00
Quitta	c539aac7df	don't show the textarea for reply when ticket is closed.	2013-07-13 17:11:54 +02:00
Quitta	4c8aa5b128	use language ini files to select correct log thing	2013-07-13 16:41:52 +02:00
Quitta	ffb3499bdb	Show the logs in show_ticket_log	2013-07-13 03:46:15 +02:00
Quitta	578e8d7b3f	started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function	2013-07-12 20:10:17 +02:00
Quitta	f310f87658	added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc	2013-07-12 19:43:33 +02:00
Quitta	1f8ed0b845	Changed database all ID's to Unsigned, also added ticket_log table + started working on the class file	2013-07-12 14:06:06 +02:00
Quitta	fe0366c2a9	fixed upper info bar when showing ticket: which contains the initial time, the time passed since latest update, the status, the category and the priority. ... DB got updated, ticket has an extra priority field now, to make it easier for admins to make a distinction between tickets! Also made it possible for admins to change the status/priority when replying.	2013-07-11 20:31:34 +02:00
Quitta	5fd3b54015	added admin function to change setting + changed color of admin bg when they reply + some other fixes	2013-07-11 02:39:52 +02:00
Quitta	002bf2abff	ticket reply show correct username, this was harder then expected	2013-07-10 22:40:01 +02:00
Quitta	9b37a2426c	replying on a ticket is now possible though still have to fix the username being shown.	2013-07-10 20:46:26 +02:00