bc238fba7a
DB got updated, ticket has an extra priority field now, to make it easier for admins to make a distinction between tickets! Also made it possible for admins to change the status/priority when replying. --HG-- branch : quitta-gsoc-2013
226 lines
8.9 KiB
Smarty
226 lines
8.9 KiB
Smarty
{block name=content}
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<div class="row-fluid sortable ui-sortable">
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<div class="box span9">
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<div class="box-header well" data-original-title="">
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<h2><i class="icon-tag"></i>{$t_title} #{$ticket_tId} </h2>
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<div class="box-icon">
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<a href="#" class="btn btn-minimize btn-round"><i class="icon-chevron-up"></i></a>
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<a href="#" class="btn btn-close btn-round"><i class="icon-remove"></i></a>
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</div>
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</div>
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<div class="box-content">
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<div class="row-fluid">
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<legend>{$title}: {$ticket_title} </legend>
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<form id="changeTicket" class="form-vertical" method="post" action="index.php">
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<table class="table table-bordered table-condensed ">
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<tr>
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<td><strong>Original Submitted: </strong>{$ticket_timestamp}</td>
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<td><strong>Last Updated: </strong>{$ticket_lastupdate}</td>
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<td><strong>Status: </strong>{if $ticket_status neq 3}<span class="label label-success">Open</span>{/if} <span class="label {if $ticket_status eq 0}label-success{else if $ticket_status eq 1}label-warning{else if $ticket_status eq 2}label-important{/if}"><strong>{$ticket_statustext}</strong></span></td>
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</tr>
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<tr>
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<td><strong>Category: </strong>{$ticket_category}</td>
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<td><strong>Priority: </strong>{$ticket_prioritytext}</td>
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<td><strong>Associated: </strong><span class="label label-info">Ticket#33</span></td>
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</tr>
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</table>
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<table class="table table-bordered" >
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<tbody>
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{foreach from=$ticket_replies item=reply}
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<tr {if $reply.permission eq '2'} style="background-color:rgb(242, 222, 222);{/if}">
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<td>
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<p><span class="label label-info"> {$reply.timestamp}</span>
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{if $reply.permission eq '1'}
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<!-- <span class="label label-important"><strong></i>[User]:</strong></span>-->
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{else if $reply.permission eq '2'}
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<span class="label label-important"><strong><i class="icon-star icon-white"></i>[CSR]</strong></span>
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{/if}
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<span class="label label-warning"><strong><i class="icon-user icon-white"></i>{if isset($isAdmin) and $isAdmin eq "TRUE"} <a href="index.php?page=show_user&id={$reply.authorExtern}"><font color="white">{$reply.author}</font>{else}{$reply.author} {/if}</a></strong></span></p>
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<p><pre>{$reply.replyContent}</pre></p>
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</td>
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</tr>
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{/foreach}
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<tr>
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<td>
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<form id="reply" class="form-vertical" method="post" action="index.php">
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<legend>{$t_reply}:</legend>
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<div class="control-group">
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<label class="control-label">{$t_fill}</label>
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<div class="controls">
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<div class="input-prepend">
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<textarea rows="6" class="span12" id="Content" name="Content"></textarea>
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</div>
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</div>
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</div>
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{if isset($isAdmin) and $isAdmin eq "TRUE"}
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<div class="control-group" style="display: inline-block;">
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<label class="control-label">Change status to</label>
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<div class="controls">
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<select name="ChangeStatus">
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{foreach from=$statusList key=k item=v}
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<option value="{$k}">{$v}</option>
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{/foreach}
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</select>
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</div>
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</div>
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<div class="control-group" style="display: inline-block; margin-left:10px;"">
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<label class="control-label">Change priority to</label>
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<div class="controls">
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<select name="ChangePriority">
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{foreach from=$ticket_priorities key=k item=v}
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<option value="{$k}" {if $k eq $ticket_priority}selected="selected"{/if}>{$v}</option>
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{/foreach}
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</select>
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</div>
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</div>
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{/if}
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<input type="hidden" name="function" value="reply_on_ticket">
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<input type="hidden" name="ticket_id" value="{$ticket_id}">
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<div class="control-group">
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<label class="control-label"></label>
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<div class="controls">
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<button type="submit" class="btn btn-primary" >{$t_send}</button>
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</div>
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</div>
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</form>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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</div><!--/span-->
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<div class="box span3">
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<div class="box-header well" data-original-title="">
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<h2><i class="icon-th"></i>Tags</h2>
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<div class="box-icon">
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<a href="#" class="btn btn-minimize btn-round"><i class="icon-chevron-up"></i></a>
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<a href="#" class="btn btn-close btn-round"><i class="icon-remove"></i></a>
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</div>
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</div>
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<div class="box-content">
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<div class="row-fluid">
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<form id="addTag" class="form-vertical" method="post" action="index.php">
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<legend>Tags</legend>
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<div class="control-group">
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<label class="control-label">Current Tags</label>
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<div class="controls">
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<div class="input-prepend">
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<div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> Hacked
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<div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> Botanic
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<div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> evilwebsite.comz
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<div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> keylogger
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</div>
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</div>
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</div>
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<div class="control-group">
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<label class="control-label">New Tag</label>
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<div class="controls">
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<div class="input-prepend">
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<input type="text" class="span8" id="newTag" name="newTag">
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</div>
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</div>
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</div>
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<div class="control-group">
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<label class="control-label"></label>
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<div class="controls">
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<button type="submit" class="btn btn-primary" >Update</button>
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</div>
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</div>
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</form>
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</div>
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</div>
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</div>
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<div class="box span3">
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<div class="box-header well" data-original-title="">
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<h2><i class="icon-th"></i>Groups</h2>
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<div class="box-icon">
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<a href="#" class="btn btn-minimize btn-round"><i class="icon-chevron-up"></i></a>
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<a href="#" class="btn btn-close btn-round"><i class="icon-remove"></i></a>
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</div>
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</div>
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<div class="box-content">
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<div class="row-fluid">
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<form id="addTag" class="form-vertical" method="post" action="index.php">
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<legend>Groups</legend>
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<div class="control-group">
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<label class="control-label">Current Groups</label>
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<div class="controls">
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<div class="input-prepend">
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<div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> Hacked accounts
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</div>
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</div>
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</div>
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<div class="control-group">
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<label class="control-label">New Group</label>
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<div class="controls">
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<div class="input-prepend">
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<input type="text" class="span8" id="newTag" name="newTag">
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</div>
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</div>
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</div>
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<div class="control-group">
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<label class="control-label"></label>
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<div class="controls">
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<button type="submit" class="btn btn-primary" >Update</button>
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</div>
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</div>
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</form>
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</div>
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</div>
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</div>
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<div class="box span3">
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<div class="box-header well" data-original-title="">
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<h2><i class="icon-th"></i>Associations</h2>
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<div class="box-icon">
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<a href="#" class="btn btn-minimize btn-round"><i class="icon-chevron-up"></i></a>
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<a href="#" class="btn btn-close btn-round"><i class="icon-remove"></i></a>
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</div>
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</div>
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<div class="box-content">
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<div class="row-fluid">
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<form id="addTag" class="form-vertical" method="post" action="index.php">
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<legend>Associations</legend>
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<div class="control-group">
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<label class="control-label">Current Associations</label>
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<div class="controls">
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<div class="input-prepend">
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<div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> Ticket #33
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</div>
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</div>
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</div>
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<div class="control-group">
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<label class="control-label">New Association</label>
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<div class="controls">
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<div class="input-prepend">
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<input type="text" class="span8" id="newTag" name="newTag">
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</div>
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</div>
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</div>
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<div class="control-group">
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<label class="control-label"></label>
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<div class="controls">
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<button type="submit" class="btn btn-primary" >Update</button>
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</div>
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</div>
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</form>
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</div>
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</div>
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</div>
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</div><!--/row-->
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{/block}
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