khanat-opennel-code/code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsql.sql
2013-07-22 13:19:07 +02:00

299 lines
9.7 KiB
SQL

SET @OLD_UNIQUE_CHECKS=@@UNIQUE_CHECKS, UNIQUE_CHECKS=0;
SET @OLD_FOREIGN_KEY_CHECKS=@@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS=0;
SET @OLD_SQL_MODE=@@SQL_MODE, SQL_MODE='TRADITIONAL';
CREATE SCHEMA IF NOT EXISTS `mydb` DEFAULT CHARACTER SET latin1 COLLATE latin1_swedish_ci ;
USE `mydb` ;
-- -----------------------------------------------------
-- Table `mydb`.`ticket_category`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `mydb`.`ticket_category` ;
CREATE TABLE IF NOT EXISTS `mydb`.`ticket_category` (
`TCategoryId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Name` VARCHAR(45) NOT NULL ,
PRIMARY KEY (`TCategoryId`) ,
UNIQUE INDEX `Name_UNIQUE` (`Name` ASC) )
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `mydb`.`ticket_user`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `mydb`.`ticket_user` ;
CREATE TABLE IF NOT EXISTS `mydb`.`ticket_user` (
`TUserId` INT(10) UNSIGNED NOT NULL AUTO_INCREMENT ,
`Permission` INT(3) NOT NULL DEFAULT 1 ,
`ExternId` INT(10) UNSIGNED NOT NULL ,
PRIMARY KEY (`TUserId`) )
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `mydb`.`ticket`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `mydb`.`ticket` ;
CREATE TABLE IF NOT EXISTS `mydb`.`ticket` (
`TId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Timestamp` TIMESTAMP NOT NULL ,
`Title` VARCHAR(120) NOT NULL ,
`Status` INT NULL DEFAULT 0 ,
`Queue` INT NULL DEFAULT 0 ,
`Ticket_Category` INT UNSIGNED NOT NULL ,
`Author` INT UNSIGNED NOT NULL ,
`Priority` INT(3) NULL DEFAULT 0 ,
PRIMARY KEY (`TId`) ,
INDEX `fk_ticket_ticket_category_idx` (`Ticket_Category` ASC) ,
INDEX `fk_ticket_ams_user_idx` (`Author` ASC) ,
CONSTRAINT `fk_ticket_ticket_category`
FOREIGN KEY (`Ticket_Category` )
REFERENCES `mydb`.`ticket_category` (`TCategoryId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_ticket_ams_user`
FOREIGN KEY (`Author` )
REFERENCES `mydb`.`ticket_user` (`TUserId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `mydb`.`assigned`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `mydb`.`assigned` ;
CREATE TABLE IF NOT EXISTS `mydb`.`assigned` (
`Ticket` INT UNSIGNED NOT NULL ,
`User` INT UNSIGNED NOT NULL ,
INDEX `fk_assigned_ticket_idx` (`Ticket` ASC) ,
PRIMARY KEY (`Ticket`, `User`) ,
INDEX `fk_assigned_ams_user_idx` (`User` ASC) ,
CONSTRAINT `fk_assigned_ticket`
FOREIGN KEY (`Ticket` )
REFERENCES `mydb`.`ticket` (`TId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_assigned_ams_user`
FOREIGN KEY (`User` )
REFERENCES `mydb`.`ticket_user` (`TUserId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `mydb`.`tag`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `mydb`.`tag` ;
CREATE TABLE IF NOT EXISTS `mydb`.`tag` (
`TagId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Value` VARCHAR(60) NOT NULL ,
PRIMARY KEY (`TagId`) ,
UNIQUE INDEX `Value_UNIQUE` (`Value` ASC) )
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `mydb`.`tagged`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `mydb`.`tagged` ;
CREATE TABLE IF NOT EXISTS `mydb`.`tagged` (
`Ticket` INT UNSIGNED NOT NULL ,
`Tag` INT UNSIGNED NOT NULL ,
PRIMARY KEY (`Ticket`, `Tag`) ,
INDEX `fk_tagged_tag_idx` (`Tag` ASC) ,
CONSTRAINT `fk_tagged_ticket`
FOREIGN KEY (`Ticket` )
REFERENCES `mydb`.`ticket` (`TId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_tagged_tag`
FOREIGN KEY (`Tag` )
REFERENCES `mydb`.`tag` (`TagId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `mydb`.`ticket_content`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `mydb`.`ticket_content` ;
CREATE TABLE IF NOT EXISTS `mydb`.`ticket_content` (
`TContentId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Content` TEXT NULL ,
PRIMARY KEY (`TContentId`) )
ENGINE = InnoDB
DEFAULT CHARACTER SET = utf8;
-- -----------------------------------------------------
-- Table `mydb`.`ticket_reply`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `mydb`.`ticket_reply` ;
CREATE TABLE IF NOT EXISTS `mydb`.`ticket_reply` (
`TReplyId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Ticket` INT UNSIGNED NOT NULL ,
`Author` INT UNSIGNED NOT NULL ,
`Content` INT UNSIGNED NOT NULL ,
`Timestamp` TIMESTAMP NULL ,
`Hidden` TINYINT(1) NULL DEFAULT 0 ,
PRIMARY KEY (`TReplyId`) ,
INDEX `fk_ticket_reply_ticket_idx` (`Ticket` ASC) ,
INDEX `fk_ticket_reply_ams_user_idx` (`Author` ASC) ,
INDEX `fk_ticket_reply_content_idx` (`Content` ASC) ,
CONSTRAINT `fk_ticket_reply_ticket`
FOREIGN KEY (`Ticket` )
REFERENCES `mydb`.`ticket` (`TId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_ticket_reply_ams_user`
FOREIGN KEY (`Author` )
REFERENCES `mydb`.`ticket_user` (`TUserId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_ticket_reply_ticket_content`
FOREIGN KEY (`Content` )
REFERENCES `mydb`.`ticket_content` (`TContentId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `mydb`.`ticket_group`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `mydb`.`ticket_group` ;
CREATE TABLE IF NOT EXISTS `mydb`.`ticket_group` (
`TGroupId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Title` VARCHAR(80) NOT NULL ,
PRIMARY KEY (`TGroupId`) ,
UNIQUE INDEX `Title_UNIQUE` (`Title` ASC) )
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `mydb`.`in_group`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `mydb`.`in_group` ;
CREATE TABLE IF NOT EXISTS `mydb`.`in_group` (
`Ticket_Group` INT UNSIGNED NOT NULL ,
`Ticket` INT UNSIGNED NOT NULL ,
PRIMARY KEY (`Ticket_Group`, `Ticket`) ,
INDEX `fk_in_group_ticket_group_idx` (`Ticket_Group` ASC) ,
INDEX `fk_in_group_ticket_idx` (`Ticket` ASC) ,
CONSTRAINT `fk_in_group_ticket_group`
FOREIGN KEY (`Ticket_Group` )
REFERENCES `mydb`.`ticket_group` (`TGroupId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_in_group_ticket`
FOREIGN KEY (`Ticket` )
REFERENCES `mydb`.`ticket` (`TId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `mydb`.`ticket_log`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `mydb`.`ticket_log` ;
CREATE TABLE IF NOT EXISTS `mydb`.`ticket_log` (
`TLogId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Timestamp` TIMESTAMP NOT NULL ,
`Query` VARCHAR(255) NOT NULL ,
`Ticket` INT UNSIGNED NOT NULL ,
`Author` INT(10) UNSIGNED NULL ,
PRIMARY KEY (`TLogId`) ,
INDEX `fk_ticket_log_ticket1` (`Ticket` ASC) ,
INDEX `fk_ticket_log_ticket_user1` (`Author` ASC) ,
CONSTRAINT `fk_ticket_log_ticket1`
FOREIGN KEY (`Ticket` )
REFERENCES `mydb`.`ticket` (`TId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_ticket_log_ticket_user1`
FOREIGN KEY (`Author` )
REFERENCES `mydb`.`ticket_user` (`TUserId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `mydb`.`support_group`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `mydb`.`support_group` ;
CREATE TABLE IF NOT EXISTS `mydb`.`support_group` (
`SGroupId` INT(10) UNSIGNED NOT NULL AUTO_INCREMENT ,
`Name` VARCHAR(22) NOT NULL ,
`Tag` VARCHAR(7) NOT NULL ,
PRIMARY KEY (`SGroupId`) ,
UNIQUE INDEX `Name_UNIQUE` (`Name` ASC) ,
UNIQUE INDEX `Tag_UNIQUE` (`Tag` ASC) )
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `mydb`.`in_support_group`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `mydb`.`in_support_group` ;
CREATE TABLE IF NOT EXISTS `mydb`.`in_support_group` (
`User` INT(10) UNSIGNED NOT NULL ,
`Group` INT(10) UNSIGNED NOT NULL ,
INDEX `fk_in_support_group_ticket_user1` (`User` ASC) ,
INDEX `fk_in_support_group_support_group1` (`Group` ASC) ,
CONSTRAINT `fk_in_support_group_ticket_user1`
FOREIGN KEY (`User` )
REFERENCES `mydb`.`ticket_user` (`TUserId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_in_support_group_support_group1`
FOREIGN KEY (`Group` )
REFERENCES `mydb`.`support_group` (`SGroupId` )
ON DELETE CASCADE
ON UPDATE NO ACTION)
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `mydb`.`forwarded`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `mydb`.`forwarded` ;
CREATE TABLE IF NOT EXISTS `mydb`.`forwarded` (
`Group` INT(10) UNSIGNED NOT NULL ,
`Ticket` INT UNSIGNED NOT NULL ,
INDEX `fk_forwarded_support_group1` (`Group` ASC) ,
INDEX `fk_forwarded_ticket1` (`Ticket` ASC) ,
CONSTRAINT `fk_forwarded_support_group1`
FOREIGN KEY (`Group` )
REFERENCES `mydb`.`support_group` (`SGroupId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_forwarded_ticket1`
FOREIGN KEY (`Ticket` )
REFERENCES `mydb`.`ticket` (`TId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
SET SQL_MODE=@OLD_SQL_MODE;
SET FOREIGN_KEY_CHECKS=@OLD_FOREIGN_KEY_CHECKS;
SET UNIQUE_CHECKS=@OLD_UNIQUE_CHECKS;