3e5222ff1b
DB got updated, ticket has an extra priority field now, to make it easier for admins to make a distinction between tickets! Also made it possible for admins to change the status/priority when replying.
47 lines
No EOL
2.3 KiB
PHP
47 lines
No EOL
2.3 KiB
PHP
<?php
|
|
|
|
function show_ticket(){
|
|
//if logged in
|
|
if(WebUsers::isLoggedIn() && isset($_GET['id'])){
|
|
|
|
$result['ticket_id'] = filter_var($_GET['id'], FILTER_SANITIZE_NUMBER_INT);
|
|
$target_ticket = new Ticket();
|
|
$target_ticket->load_With_TId($result['ticket_id']);
|
|
|
|
if(($target_ticket->getAuthor() == $_SESSION['ticket_user']->getTUserId()) || WebUsers::isAdmin() ){
|
|
|
|
$entire_ticket = Ticket::getEntireTicket( $result['ticket_id']);
|
|
$result['ticket_tId'] = $entire_ticket['ticket_obj']->getTId();
|
|
$result['ticket_title'] = $entire_ticket['ticket_obj']->getTitle();
|
|
$result['ticket_timestamp'] = $entire_ticket['ticket_obj']->getTimestamp();
|
|
$result['ticket_status'] = $entire_ticket['ticket_obj']->getStatus();
|
|
$result['ticket_prioritytext'] = $entire_ticket['ticket_obj']->getPriorityText();
|
|
$result['ticket_priorities'] = Ticket::getPriorityArray();
|
|
$result['ticket_priority'] = $entire_ticket['ticket_obj']->getPriority();
|
|
$result['ticket_statustext'] = $entire_ticket['ticket_obj']->getStatusText();
|
|
$result['ticket_lastupdate'] = Gui_Elements::time_elapsed_string(Ticket::getLatestReply($result['ticket_id'])->getTimestamp());
|
|
$result['ticket_category'] = $entire_ticket['ticket_obj']->getCategoryName();
|
|
$result['ticket_replies'] = Gui_Elements::make_table($entire_ticket['reply_array'], Array("getTReplyId","getContent()->getContent","getTimestamp","getAuthor()->getExternId","getAuthor()->getPermission"), Array("tReplyId","replyContent","timestamp","authorExtern","permission"));
|
|
$i = 0;
|
|
foreach( $result['ticket_replies'] as $reply){
|
|
$result['ticket_replies'][$i]['author'] = WebUsers::getUsername($reply['authorExtern']);
|
|
$i++;
|
|
}
|
|
if(WebUsers::isAdmin()){
|
|
$result['isAdmin'] = "TRUE";
|
|
$result['statusList'] = Ticket::getStatusArray();
|
|
}
|
|
return $result;
|
|
|
|
}else{
|
|
//ERROR: No access!
|
|
$_SESSION['error_code'] = "403";
|
|
header("Location: index.php?page=error");
|
|
exit;
|
|
}
|
|
}else{
|
|
//ERROR: not logged in!
|
|
header("Location: index.php");
|
|
exit;
|
|
}
|
|
}
|