added mail_handler class (from Botanic) still needs to be reworked + added show queue template

--HG--
branch : quitta-gsoc-2013
This commit is contained in:
Quitta 2013-08-10 01:46:21 +02:00
parent 34a800542f
commit b05f34ac13
3 changed files with 479 additions and 1 deletions

View file

@ -0,0 +1,252 @@
<?php
function oms_mail_send($recipient, $subject, $body, $from = NULL) {
if(is_numeric($recipient)) {
$id_user = $recipient;
$recipient = NULL;
}
db_insert('email', array('recipient' => $recipient, 'subject' => $subject, 'body' => $body, 'status' => 'NEW', 'id_user' => $id_user, 'sender' => $from));
}
function oms_mail_cron() {
$oms_inbox_username = '123';
$oms_inbox_password = '456';
$oms_host = 'test.com';
$oms_reply_to = "OMS <oms@".$oms_host.">";
global $basedir;
// Deliver new mail
echo("mail cron\n");
//TO ASK:
$pid = oms_fork();
$pidfile = '/tmp/oms_cron_email_pid';
if($pid) {
// We're the main process.
} else {
if(!file_exists($pidfile)) {
$pid = getmypid();
$file = fopen($pidfile, 'w');
fwrite($file, $pid);
fclose($file);
$emails = db_query("select * from email where status = 'NEW' or status = 'FAILED'");
foreach($emails as $email) {
$message_id = oms_new_message_id();
echo("Emailing {$email['recipient']}\n");
if(!$email['recipient']) {
$email['recipient'] = oms_get_email_by_user_id($email['id_user']);
}
if($email['sender']) {
$username = oms_get_username_from_id($email['sender']);
$from = "$username <$username@$oms_host>";
} else {
$from = $oms_reply_to;
}
$headers = "From: $from\r\n" . "Message-ID: " . $message_id;
if(mail($email['recipient'], $email['subject'], $email['body'], $headers)) {
$status = "DELIVERED";
echo("Emailed {$email['recipient']}\n");
} else {
$status = "FAILED";
echo("Email to {$email['recipient']} failed\n");
}
db_exec('update email set status = ?, message_id = ?, attempts = attempts + 1 where id_email = ?', array($status, $message_id, $email['id_email']));
}
unlink($pidfile);
}
// Check mail
//$mailbox = imap_open("{localhost:110/pop3/novalidate-cert}INBOX", $oms_inbox_username, $oms_inbox_password);
$mbox = imap_open("{localhost:110/pop3/novalidate-cert}INBOX", $oms_inbox_username, $oms_inbox_password);
$message_count = imap_num_msg($mbox);
for ($i = 1; $i <= $message_count; ++$i) {
$header = imap_header($mbox, $i);
$entire_email = imap_fetchheader($mbox, $i) . imap_body($mbox, $i);
$subject = decode_utf8($header->subject);
$to = $header->to[0]->mailbox;
$from = $header->from[0]->mailbox . '@' . $header->from[0]->host;
$txt = get_part($mbox, $i, "TEXT/PLAIN");
$html = get_part($mbox, $i, "TEXT/HTML");
//return task ID
$tid = oms_create_email($from, $subject, $txt, $html, $to, $from);
if($tid) {
$file = fopen("$basedir/mail/$tid", 'w');
fwrite($file, $entire_email);
fclose($file);
}
imap_delete($mbox, $i);
}
imap_expunge($mbox);
imap_close($mbox);
}
}
function oms_new_message_id() {
$time = time();
$pid = getmypid();
global $oms_mail_count;
$oms_mail_count = ($oms_mail_count == '') ? 1 : $oms_mail_count + 1;
return "<oms.message.$pid.$oms_mail_count.$time@dev1.dev.subrigo.net>";
}
function oms_create_email($from, $subject, $body, $html, $recipient = 0, $sender = NULL) {
if($recipient == 0 && !is_string($recipient)) {
global $user;
$recipient = $user->uid;
}
if($sender !== NULL && !is_numeric($sender)) $sender = oms_get_id_from_username($sender);
if(!is_numeric($recipient)) $recipient = oms_get_id_from_username($recipient);
oms_error_log("Sending message: '$subject' from $sender to $recipient", 3);
$message = array(
'creator' => $sender,
'owner' => $recipient,
'id_module' => 'email',
'type' => 'email',
'summary' => $subject,
'data' => array (
'subject' => $subject,
'body' => $body,
'html' => $html,
'sender' => oms_get_username_from_id($sender),
'from' => $from,
'recipient' => oms_get_username_from_id($recipient),
'time' => time(),
),
);
//TO ASK:
oms_task_create($message);
oms_task_index($message, array('subject', 'body', 'sender', 'recipient'));
//---------------------------
return $message['id_task'];
}
function oms_get_email($id) {
$message = oms_task_load($id);
if($message) {
oms_prepare_email($message);
return $message;
} else {
return FALSE;
}
}
function oms_prepare_email(&$message) {
$data = $message['data'];
$data['id_message'] = $message['id_task'];
$data['read'] = ($message['status'] != 'NEW' && $message['status'] != 'UNREAD');
$message = $data;
}
function oms_email_mark_read($mid) {
db_exec("update task set status = 'READ' where id_task = ? and type = 'email' and module = 'email'", array($mid));
}
function decode_utf8($str) {
preg_match_all("/=\?UTF-8\?B\?([^\?]+)\?=/i",$str, $arr);
for ($i=0;$i<count($arr[1]);$i++){
$str=ereg_replace(ereg_replace("\?","\?",
$arr[0][$i]),base64_decode($arr[1][$i]),$str);
}
return $str;
}
function get_mime_type(&$structure) {
$primary_mime_type = array("TEXT", "MULTIPART","MESSAGE", "APPLICATION", "AUDIO","IMAGE", "VIDEO", "OTHER");
if($structure->subtype) {
return $primary_mime_type[(int) $structure->type] . '/' .$structure->subtype;
}
return "TEXT/PLAIN";
}
function get_part($stream, $msg_number, $mime_type, $structure = false, $part_number = false) {
if(!$structure) {
$structure = imap_fetchstructure($stream, $msg_number);
}
if($structure) {
if($mime_type == get_mime_type($structure)) {
if(!$part_number) {
$part_number = "1";
}
$text = imap_fetchbody($stream, $msg_number, $part_number);
if($structure->encoding == 3) {
return imap_base64($text);
} else if($structure->encoding == 4) {
return imap_qprint($text);
} else {
return $text;
}
}
if($structure->type == 1) /* multipart */ {
while(list($index, $sub_structure) = each($structure->parts)) {
if($part_number) {
$prefix = $part_number . '.';
} else {
$prefix = '';
}
$data = get_part($stream, $msg_number, $mime_type, $sub_structure,$prefix . ($index + 1));
if($data) {
return $data;
}
} // END OF WHILE
} // END OF MULTIPART
} // END OF STRUTURE
return false;
} // END OF FUNCTION

View file

@ -0,0 +1,222 @@
{block name=content}
<tr><td>
<table width="100%" cellspacing="0" cellpadding="0" border="0">
<tr bgcolor="{$second_menu_bg_color}" valign="middle">
<td>
<table>
<tr>
<td>
<table cellspacing="0" cellpadding="4">
<tr>
<td valign="middle" nowrap><a href="index.php?page=show_queue&get=todo">Todo tickets</a></td>
<td valign="middle" nowrap><a href="index.php?page=show_queue&get=all">All tickets</a></td>
<td valign="middle" nowrap><a href="index.php?page=show_queue&get=all_open">All open tickets</a></td>
<td valign="middle" nowrap><a href="index.php?page=show_queue&get=archive">Ticket Archive</a></td>
<td valign="middle" nowrap><a href="index.php?page=show_queue&get=not_assigned">Not Assigned Tickets</a></td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td height="3" bgcolor="#000000"></td>
</tr>
</table>
</td></tr>
<tr><td>
<table width="100%" bgcolor="{$title_bg_color}" cellspacing="2">
<tr><td height="7"></td><td></td></tr>
<tr>
<td width="3%"></td>
<td width="100%" height="12" valign="middle"><h1>Ticket Queue: {$queue_view}</h1></td>
</tr>
<tr>
<td height="5"></td><td></td>
</tr>
</table>
</td></tr>
<tr><td>
<table width="100%" cellspacing="0" cellpadding="0" border="0">
<tr bgcolor="#000000" valign="middle">
<td>
<table>
<tr><td height="8"></td></tr>
</table>
</td>
</tr>
<tr><td height="2"></td></tr>
<tr><td height="1" bgcolor="#000000"></td></tr>
<tr><td height="10"></td></tr>
<tr valign="middle">
<td>
<table width="100%" height="100%" cellpadding="10">
<tr><td>
<table width="100%" bgcolor="{$main_tbl_color}" border="2">
<tr><td>
<table width="100%" cellpadding="10">
<tr><td>
<p><h3>Tickets</h3></p>
<p>
<form id="create_queue" method="post" action="index.php?page=show_queue&get=create">
<table width="100%" bgcolor="#00000060" border="1">
<tr>
<td width="5"></td>
<td valign="middle"> Show </td>
<td>
<select size ="100" name="what">
<option value="all" {if $prev_created_what eq "all"}selected="selected"{/if}>all</option>
<option value="waiting_for_support" {if $prev_created_what eq "waiting_for_support"}selected="selected"{/if}>waiting for support</option>
<option value="waiting_for_users" {if $prev_created_what eq "waiting_for_users"}selected="selected"{/if}>waiting for user</option>
<option value="closed" {if $prev_created_what eq "closed"}selected="selected"{/if}>closed</option>
</select>
</td>
<td valign="middle"> tickets </td>
<td>
<select style="width: 110px;" name="how">
<option value="assigned" {if $prev_created_how eq "assigned"}selected="selected"{/if}>assigned</option>
<option value="not_assigned" {if $prev_created_how eq "not_assigned"}selected="selected"{/if}>not assigned</option>
</select>
</td>
<td valign="middle"> to </td>
<td>
<select style="width: 140px;" name="who" onchange="aimedforwhochanged(this.value);">
<option value="user" {if $prev_created_who eq "user"}selected="selected"{/if}>user</option>
<option value="support_group" {if $prev_created_who eq "support_group"}selected="selected"{/if}>Group</option>
</select>
</td>
<td valign="middle">:</td>
<td>
<select style="width: 140px;" name="userid">
<option>select user</option>
{foreach from=$teamlist item=member}
<option value="{$member.tUserId}" {if $prev_created_userid eq $member.tUserId}selected="selected"{/if}>{$member.name}</option>
{/foreach}
</select>
</td>
<td valign="middle"> or </td>
<td>
<select style="width: 140px;" name="groupid">
<option>select group</option>
{foreach from=$grouplist item=group}
<option value="{$group.sGroupId}" {if $prev_created_groupid eq $group.sGroupId}selected="selected"{/if}>{$group.name}</option>
{/foreach}
</select>
</td>
<td valign="middle">
<input type="hidden" name="action" value="create_queue">
<input type="submit" value="View"/>
</td>
<td width="30%"></td>
</tr>
</table>
</form>
</p>
<p>
<table width="100%" cellpadding="4" cellspacing="2">
<tr bgcolor="{$table_header_tr_color}">
<td>ID</td>
<td>Title</td>
<td>Assigned</td>
<td>Timestamp</td>
<td>Category</td>
<td>Status</td>
<td>SupportGroup</td>
<td>Actions</td>
</tr>
{foreach from=$tickets item=ticket}
<tr>
<td>{$ticket.tId}</td>
<td><a href ="index.php?page=show_ticket&id={$ticket.tId}">{$ticket.title}</a></td>
<td>{if $ticket.assignedText neq ""} <a href="index.php?page=show_user&id={$ticket.assigned}">{$ticket.assignedText}</a>{else} {$not_assigned} {/if}</td>
<td class="center"><span title="{$ticket.timestamp_elapsed}" data-rel="tooltip" data-placement="right">{$ticket.timestamp}</span></td>
<td class="center">{$ticket.category}</td>
<td class="center">{if $ticket.status eq 0}<font color="green">{else if $ticket.status eq 1}<font color="orange">{else if $ticket.status eq 2}<font color="red">{/if}{$ticket.statusText}</font></td>
<td class="center">
{if $ticket.forwardedGroupName eq "0"}
{$public_sgroup}
{else}
<a href="index.php?page=show_sgroup&id={$ticket.forwardedGroupId}">{$ticket.forwardedGroupName}</a>
{/if}
</td>
<td>
{if $ticket.assigned eq 0}
<form id="assign_ticket" class="form-vertical" method="post" action="index.php?page=show_queue&get=todo" style="margin:0px 0px 0px;">
<input type="hidden" name="ticket_id" value="{$ticket.tId}">
<input type="hidden" name="action" value="assignTicket">
<input type="submit" value="Assign Ticket"/>
</form>
{else if $ticket.assigned eq $user_id}
<form id="assign_ticket" class="form-vertical" method="post" action="index.php?page=show_queue&get=todo" style="margin:0px 0px 0px;">
<input type="hidden" name="ticket_id" value="{$ticket.tId}">
<input type="hidden" name="action" value="unAssignTicket">
<input type="submit" value="Remove Assign"/>
</form>
{/if}
</td>
</tr>
{/foreach}
</table>
</p>
</td></tr>
<tr><td align = "center">
<table>
<tr>
<td><a href="{$pagination_base_link}&pagenum=1">&laquo;</a></td>
{foreach from=$links item=link}
<td {if $link == $currentPage}bgcolor="{$pagination_current_page_bg}"{/if}><a href="{$pagination_base_link}&pagenum={$link}">{$link}</a></td>
{/foreach}
<td><a href="{$pagination_base_link}&pagenum={$lastPage}">&raquo;</a></td>
</tr>
</table>
</td></tr>
</table>
</td></tr>
{if isset($ACTION_RESULT)}
<tr><td>
<table width="100%" bgcolor="{$main_tbl_color}" border="1">
<tr><td height="4"></td></tr>
<tr>
<td valign="middle">
{if isset($ACTION_RESULT) and $ACTION_RESULT eq "SUCCESS_ASSIGNED"}
<p>
<font color="green">{$success_assigned}</font>
</p>
{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "SUCCESS_UNASSIGNED"}
<p>
<font color="green">{$success_unassigned}</font>
</p>
{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "TICKET_NOT_EXISTING"}
<p>
<font color="red">{$ticket_not_existing}</font>
</p>
{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "ALREADY_ASSIGNED"}
<p>
<font color="red">{$ticket_already_assigned}</font>
</p>
{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "NOT_ASSIGNED"}
<p>
<font color="red">{$ticket_not_assigned}</font>
</p>
{/if}
</td>
</tr>
<tr><td height="4"></td></tr>
<table>
</td></tr>
{/if}
</table>
</td></tr>
</table>
</td>
</tr>
</table>
</td></tr>
{/block}

View file

@ -19,7 +19,7 @@ $cfg['db']['lib']['name'] = 'ryzom_ams_lib';
$cfg['db']['lib']['user'] = 'shard';
$cfg['db']['lib']['pass'] = '';
$cfg['db']['shard']['host'] = 'localhosti';
$cfg['db']['shard']['host'] = 'localhost';
$cfg['db']['shard']['port'] = '3306';
$cfg['db']['shard']['name'] = 'nel';
$cfg['db']['shard']['user'] = 'shard';
@ -31,6 +31,10 @@ $cfg['db']['ring']['name'] = 'ring_open';
$cfg['db']['ring']['user'] = 'shard';
$cfg['db']['ring']['pass'] = '';
$cfg['mail']['username'] = '123';
$cfg['mail']['password'] = '456';
$cfg['mail']['host'] = 'test.com';
//-----------------------------------------------------------------------------------------
// If true= the server will add automatically unknown user in the database
// (in nel.user= nel.permission= ring.ring_user and ring.characters