2013-07-14 14:38:36 +00:00
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{block name=content}
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<div class="row-fluid sortable ui-sortable">
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<div class="box span9">
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<div class="box-header well" data-original-title="">
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2013-07-21 01:49:31 +00:00
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<h2><i class="icon-tag"></i> Ticket Queue {$queue_view}</h2>
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2013-07-14 14:38:36 +00:00
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<div class="box-icon">
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<a href="#" class="btn btn-minimize btn-round"><i class="icon-chevron-up"></i></a>
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<a href="#" class="btn btn-close btn-round"><i class="icon-remove"></i></a>
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</div>
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</div>
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<div class="box-content">
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<div class="row-fluid">
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<legend>Tickets</legend>
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2013-07-21 01:49:31 +00:00
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{if isset($ACTION_RESULT) and $ACTION_RESULT eq "SUCCESS_ASSIGNED"}
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<div class="alert alert-success">
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{$success_assigned}
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</div>
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{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "SUCCESS_UNASSIGNED"}
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<div class="alert alert-success">
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{$success_unassigned}
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</div>
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{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "TICKET_NOT_EXISTING"}
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<div class="alert alert-error">
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{$ticket_not_existing}
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</div>
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{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "ALREADY_ASSIGNED"}
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<div class="alert alert-error">
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{$already_assigned}
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</div>
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{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "NOT_ASSIGNED"}
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<div class="alert alert-error">
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{$not_assigned}
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</div>
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{/if}
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2013-07-14 14:38:36 +00:00
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<table class="table table-striped table-bordered bootstrap-datatable datatable">
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<thead>
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<tr>
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<th>ID</th>
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<th>Title</th>
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2013-07-20 12:45:05 +00:00
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<th>Assigned</th>
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2013-07-14 14:38:36 +00:00
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<th>Timestamp</th>
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<th>Category</th>
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<th>Status</th>
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2013-07-21 01:49:31 +00:00
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<th>Actions</th>
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2013-07-14 14:38:36 +00:00
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</tr>
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</thead>
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<tbody>
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{foreach from=$tickets item=ticket}
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<tr>
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<td>{$ticket.tId}</td>
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<td><a href ="index.php?page=show_ticket&id={$ticket.tId}">{$ticket.title}</a></td>
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2013-07-21 01:49:31 +00:00
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<td>{if $ticket.assignedText neq ""} <a href="index.php?page=show_user&id={$ticket.assigned}">{$ticket.assignedText} {else}<i> {$not_assigned}</i> {/if}</td>
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2013-07-14 14:38:36 +00:00
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<td class="center"><i>{$ticket.timestamp}</i></td>
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<td class="center">{$ticket.category}</td>
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<td class="center"><span class="label {if $ticket.status eq 0}label-success{else if $ticket.status eq 1}label-warning{else if $ticket.status eq 2}label-important{/if}">{if $ticket.status eq 0} <i class="icon-exclamation-sign icon-white"></i>{/if} {$ticket.statusText}</span></td>
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2013-07-21 01:49:31 +00:00
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<td>
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{if $ticket.assigned eq 0}
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<form id="assign_ticket" class="form-vertical" method="post" action="" style="margin:0px 0px 0px;">
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<input type="hidden" name="ticket_id" value="{$ticket.tId}">
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<input type="hidden" name="action" value="assignTicket">
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<button type="submit" class="btn btn-primary" ><i class="icon-flag icon-white"></i> Assign Ticket</button>
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</form>
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{else if $ticket.assigned eq 1}
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<form id="assign_ticket" class="form-vertical" method="post" action="" style="margin:0px 0px 0px;">
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<input type="hidden" name="ticket_id" value="{$ticket.tId}">
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<input type="hidden" name="action" value="unAssignTicket">
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<button type="submit" class="btn btn-warning" ><i class="icon-remove icon-white"></i> Remove Assign</button>
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</form>
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{/if}
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</td>
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2013-07-14 14:38:36 +00:00
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</tr>
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{/foreach}
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</tbody>
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</table>
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</div>
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</div>
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</div><!--/span-->
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<div class="box span3">
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<div class="box-header well" data-original-title="">
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<h2><i class="icon-th"></i>Actions</h2>
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<div class="box-icon">
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<a href="#" class="btn btn-minimize btn-round"><i class="icon-chevron-up"></i></a>
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<a href="#" class="btn btn-close btn-round"><i class="icon-remove"></i></a>
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</div>
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</div>
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<div class="box-content">
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<div class="row-fluid">
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<div class="btn-group">
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<button class="btn btn-primary btn-large dropdown-toggle" data-toggle="dropdown">Actions<span class="caret"></span></button>
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<ul class="dropdown-menu">
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<li class="divider"></li>
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<li><a href="index.php?page=show_queue&get=all_open">All open tickets</a></li>
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<li><a href="index.php?page=show_queue&get=archive">Ticket Archive</a></li>
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2013-07-19 21:36:34 +00:00
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<li><a href="index.php?page=show_queue&get=not_assigned">Not Assigned Tickets</a></li>
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2013-07-14 14:38:36 +00:00
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<li class="divider"></li>
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</ul>
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</div>
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</div>
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</div>
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</div><!--/span-->
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</div><!--/row-->
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{/block}
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